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Lou Curley'S Chimney Service Reviews

Rated 5 based on 583 Reviews

4012 State Rd, Drexel Hill, PA 19026, United States

Chimney Sweeps | Philadelphia, PA

Published on
March 5, 2024
Last updated
March 13, 2024

Reviews Summary

Analysis of the reviews for Lou Curley's Chimney Service reveals a consistently positive reputation characterized by exceptional customer experiences. Customers highlight the thoroughness of services rendered, including extensive checks by knowledgeable technicians who use equipment such as cameras and lights to inspect chimneys. The professional demeanor of the staff is frequently mentioned—specifically their politeness and respect for customers' homes by taking preventative measures to avoid messes. Furthermore, the team's punctuality, efficiency in completing tasks, and straightforward communication contribute significantly to customer satisfaction. Appointments are described as easy to schedule, and services are prompt, reinforcing the company's reliability. Additionally, the company's honest approach, evident in their no-pressure sales tactics and transparent recommendations, bolsters their integrity in the eyes of customers. While the reviews are overwhelmingly positive, it is crucial to monitor feedback continuously to ensure quality and address any potential negative experiences promptly.

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What Customers Are Saying About Lou Curley'S Chimney Service?

Trustguide uses AI to extract key phrases from reviews about Lou Curley'S Chimney Service and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Lou Curley'S Chimney Service's customers had a positive experience.

Positive
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Lou Curley'S Chimney Service Ratings

5

As of Based on 583 revies as of Mar 05, 2024

Lou Curley'S Chimney Service Score

As of Based on 583 revies as of Mar 05, 2024

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Customer Reviews

As of Mar 13, 2024, 583 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Lou Curley'S Chimney Service's publicly available reviews View source

Maria Falcone rated Lou Curley'S Chimney Service 5 stars
a month ago
Steve and Mike were so wonderful! They went over and beyond checking thoroughly everything with a camera and lights, and I can’t say enough how much I felt they went over and beyond to check our chimney. We also have two dogs and they were so kind and they just absolutely loved them! We had a great experience! I highly recommend!
Richard Angelucci rated Lou Curley'S Chimney Service 5 stars
2 months ago
The service provided was great. The staff that was here and in the office very polite. The staff the was here doing the work placed covers on our carpet, had a vacuum running when that were doing the cleaning, and cleaned the area when they were done. They came back the next day and inspected the chimney with a camera. I would definitely recommend this company to my relatives and friends.
Steve rated Lou Curley'S Chimney Service 5 stars
2 months ago
Lou and team did a really thorough job of cleaning and inspecting my fireplace and chimney. There was no pressure to upsell me on additional products and services, and they took the time to clearly educate me on how to maintain an optimally functioning and safe fireplace. Scheduling was also very easy and service was prompt. I highly recommend Lou Curley's Chimney Service.

Frequently Asked Questions About Lou Curley'S Chimney Service

How thorough is the chimney inspection provided by Lou Curley's Chimney Service?

According to customer reviews, chimney inspections are very thorough, often utilizing specialized equipment such as cameras and lights to ensure a comprehensive evaluation of the chimney's condition.

Is the staff at Lou Curley's Chimney Service professional and respectful?

Customer feedback consistently notes that the staff, both onsite and office members, are polite, professional, and show respect for customer property by keeping work areas clean and minimizing disruptions.

Does Lou Curley's Chimney Service use high-pressure sales tactics?

Reviews indicate that the company is honest and trustworthy, with no pressure to upsell customers on additional products or services. Recommendations are given based on genuine need, prioritizing customer safety and satisfaction.

About Lou Curley'S Chimney Service

Chimney Sweeps

Lou Curley's Chimney Service is a chimney sweeping, relining, repair, and restoration company located in and serving the Drexel Hill, PA and Main Line area. In addition to handling any chimney related jobs, we also service fireplaces and dryer vents. Our hours of operation are as follows: Monday - Saturday 8:00 AM - 4:00 PM.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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