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Eco Grizzly Chimney Sweep, Inspection and Repair logo

Eco Grizzly Reviews

Rated 4.9 based on 360 Reviews

7811 Alabama Ave # 10, Canoga Park, CA 91304, United States

Chimney Sweeps | Los Angeles, CA

Published on
April 25, 2024
Last updated
April 25, 2024

Reviews Summary

Eco Grizzly Chimney Sweep, Inspection and Repair demonstrates a strong reputation for thoroughness, professionalism, and customer satisfaction according to recent reviews. The company's technicians, particularly Moses, Chris, Daniel, and Gerson, receive praise for their punctuality, politeness, and hard work. Management, including Jonathan, is recognized for their detailed explanations and engagement. The company's services, including chimney inspections, cleaning, and repairs, are highlighted for their depth—evident from a 21-point inspection and comprehensive cleanups. Customers appreciated the educational approach taken during service delivery, where technicians explained processes and decisions. The transparent pricing structure and efficiency during both inspections and installations have reinforced customer trust and confidence.
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What Customers Are Saying About Eco Grizzly?

so thorough with the chimney inspection

knowledgable, friendly, low-pressure

far exceeded my expectations

patient, empathetic and thorough

extremely thorough

very professional

punctually, demonstrating a high level of professionalism

top notch

very professional, pleasant and efficient

professional and efficient

Trustguide uses AI to extract key phrases from reviews about Eco Grizzly and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Eco Grizzly's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
0%

Eco Grizzly Ratings

5

As of Based on 360 revies as of Apr 25, 2024

Eco Grizzly Score

90%

As of Based on 360 revies as of Apr 25, 2024

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Customer Reviews

As of Apr 25, 2024, 360 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Eco Grizzly's publicly available reviews View source

Didi Powers rated Eco Grizzly 5 stars
6 months ago
Moses was so thorough with the chimney inspection and detailed with his explanations which I appreciated. The manager Jonathan was very kind and detailed as well with any follow up questions we had. The work that was performed took 4hrs and they did the following: crown resurface, deep clean the chimney system, applying smoketite to the smoke chamber, also breastplate and joint repair. Chris and Daniel were the two main technicians performing the work (management stopped by too and did some work and check on things which was great). Chris and Daniel explained exactly what they were going to do and reviewed it again once or was complete. They were very punctual, polite and hard workers and cleaned everything up really well once they were done. I highly recommend Eco Grizzly! Services: Chimney inspections, Chimney repair & restoration, Chimney flue cleaning, Smoke chamber cleaning, Chimney cleaning
Aubrey Anderson rated Eco Grizzly 5 stars
4 months ago
They were knowledgable, friendly, low-pressure and provided excellent service. They were even able to sneak our sweeping and fireplace repairs in before the holidays. We could not be happier with Eco Grizzly Chimney Sweep!
Mason Medicine rated Eco Grizzly 5 stars
4 months ago
Wow! I normally do not write reviews especially twice (Yelp and Google) but this company far exceeded my expectations! Chris the technician was so professional and courteous and nowadays it’s so difficult to find people who care! Thank you Johnathan for having a great team and give that young man a promotion!! Lol Services: Fire prevention, Chimney inspections, Chimney repair & restoration, Chimney flue cleaning, Smoke chamber cleaning, Rain cap installation, Chimney cleaning

Frequently Asked Questions About Eco Grizzly

What services are included in a typical chimney inspection from Eco Grizzly?

A typical chimney inspection from Eco Grizzly can include a thorough 21-point inspection, crown resurfacing, deep chimney system cleaning, smoketite application to the smoke chamber, breastplate and joint repair, and more. They also share detailed explanations and photos throughout the process.

Does Eco Grizzly offer any educational component during their services?

Yes, Eco Grizzly places a strong emphasis on educating customers throughout their services. Technicians take time to explain the inspection and repair processes, leveraging detailed pictures and descriptions to ensure homeowners understand their chimney system well.

How does Eco Grizzly manage scheduling and communication for appointments?

Eco Grizzly manages scheduling by promptly arranging consultations and services, often able to accommodate requests before holidays. They communicate effectively through text and phone calls to inform clients of appointment times and arrival of installation teams.

About Eco Grizzly

Chimney Sweeps
Eco Grizzly, established in 2020, keeps your home's hearth warm and safe. Our certified technicians provide full-service fireplace and chimney solutions across Los Angeles, Orange, and Ventura Counties. From chimney sweeps and inspections to repair work or fireplace installation - we got you covered. Our top priority is to ensure optimal performance and fire safety for your home.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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