Chimney USA Reviews

I DO NOT recommend Chimney USA. Their prices are doubled that of their competitors. They ripped out a perfectly good chimney liner, they did not put one back in the chimney (which is against code) of a furnance that was only 10 years old, and they charged me almost $1500.00. They said they removed debris from the chimney. I never saw what they removed except old newspaper that was probably used for insulation from the previous installer. They gave me an estimate of over $3600.00 to put the liner back in with minor cosmetic improvements to the outside of the chimney. They removed a perfectly good Tee that connected the water heater and furnace together with two separate temporary pipes going into the old piping entryway. Then they were going to come back and replace it with a permanent Wye connector in the new proposal (which would never have fit into the opening). The list goes on. The bottom line is they left my elderly father's chimney in a worst condition than how they found it! This was a scam. The first two pictures are what they pulled out of my Dad's chimney which they did not replace. The last two pictures are what a bad liner looks like...not mine. The first picture of the chimney cap is what I replaced Chimney USA's work with. The second picture is the cap Chimney USA put up. Very cheap looking, bent up and why is it black? The last two pictures are what Chimney USA did. The first (of the last set of pictures) is what I paid another company to undo Chimney USA's sloppy work. The new chimney company's work was not only aesthetically better looking and professsionally done they also restored it to the way it was originally.They put the "T" connector back in and all for less than what Chimney USA charged me. The new chimney company even gave me a lifetime guarantee on all the work provided and a coupon off the work they did. People, please do you homework. This is what happens when you don't.