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E & E Chimney Sweeps Reviews

Rated 4.3 based on 68 Reviews

96 Trenton Rd, Fairless Hills, PA 19030, United States

Chimney Sweeps | Philadelphia, PA

Published on
April 25, 2024
Last updated
April 25, 2024

Reviews Summary

E&E Chimney Sweeps, Inc. has garnered a positive reputation as reflected in the latest customer reviews, which commend their competitive pricing, knowledgeable staff, friendly service, and professional installation. Several reviews cited the company's ability to meet particular customer needs, such as providing a newer model fireplace and efficiently handling product installations and servicing. Such examples endorse the company’s commitment to customer satisfaction and its proficiency in addressing individualized requirements. A strong theme revolves around the company's responsiveness and reliability, as customers appreciate prompt service, clear communication, and the honest advice provided by the team. However, there is a notable concern raised by a customer regarding post-installation follow-ups and the quality of the finishing work. This singular yet detailed negative experience highlights issues with subcontracted work, responsiveness to concerns, and quality of craftsmanship, potentially identifying areas for improvement for the company.
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What Customers Are Saying About E & E Chimney Sweeps?

best prices from everyone

knowledgeable, friendly, and honest

incredibly helpful

courteous, informative and honest

always pleasant and polite

Great company and honest

clean and extremely knowledgeable

professional and thorough

couldn't be happier

poorly done

Trustguide uses AI to extract key phrases from reviews about E & E Chimney Sweeps and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of E & E Chimney Sweeps's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

E & E Chimney Sweeps Ratings

5

As of Based on 68 revies as of Apr 25, 2024

E & E Chimney Sweeps Score

80%

As of Based on 68 revies as of Apr 25, 2024

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Customer Reviews

As of Apr 25, 2024, 68 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of E & E Chimney Sweeps's publicly available reviews View source

James Klemick (Coalition Nutrition) rated E & E Chimney Sweeps 5 stars
3 months ago
Originally we were a little upset that we were buying a “new” fireplace but it was going to be an older model. E&E was able to get us the newer model. They had the best prices from everyone we received quotes from. Installation & cosmetic add ons were done with attention to detail.
Mike Albert rated E & E Chimney Sweeps 5 stars
2 months ago
The people at E&E are knowledgeable, friendly, and honest. Their prices are fair and below the competition in the area by a lot. Far and away the place to go in the area for pellet stoves or chimney work.
Christian Formica rated E & E Chimney Sweeps 5 stars
2 months ago
A bit late in writing this review but the recent cold stretch of weather reminded me how grateful I am for the work E&E did last year. My existing wood burning fireplace/chimney was in rough shape. Went to E&E to see if it could be converted to a wood insert... before I switched gears and decided on a gas insert unit. They were incredibly helpful in making sure the units I could chose from met the mantle/height/depth requirements, filled out the permit paperwork, showed-up on time on install day and carried out everything within the scope of work incredibly efficiently. A year in and I am very happy with my Jotul GI635 and will be using E&E to service it as needed.

Frequently Asked Questions About E & E Chimney Sweeps

Does E&E Chimney Sweeps, Inc. provide competitive pricing for their services?

Yes, multiple reviews mention that E&E Chimney Sweeps offers competitive and fair pricing, often below other competitors in the area.

Can I count on E&E Chimney Sweeps for timely and reliable installations?

Yes, customers have reported that the company is punctual and provides reliable scheduling options, often accommodating customers promptly, even during busy seasons.

What if I encounter issues with the installation or service provided by E&E Chimney Sweeps?

While many customers report high satisfaction with their installations, there are instances where issues may arise. It is recommended to address any concerns directly with E&E Chimney Sweeps to seek resolution, as customer service experiences can vary.

About E & E Chimney Sweeps

Chimney Sweeps
At E & E Chimney Sweeps, we want to help you make a quality investment in the value, safety, and comfort of your home, starting with your chimney and fireplace. We have provided superior chimney services and hearth product selection to the Philadelphia and Central New Jersey areas since 1981.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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