E&E Chimney Sweeps, Inc. has garnered a positive reputation as reflected in the latest customer reviews, which commend their competitive pricing, knowledgeable staff, friendly service, and professional installation. Several reviews cited the company's ability to meet particular customer needs, such as providing a newer model fireplace and efficiently handling product installations and servicing. Such examples endorse the company’s commitment to customer satisfaction and its proficiency in addressing individualized requirements. A strong theme revolves around the company's responsiveness and reliability, as customers appreciate prompt service, clear communication, and the honest advice provided by the team. However, there is a notable concern raised by a customer regarding post-installation follow-ups and the quality of the finishing work. This singular yet detailed negative experience highlights issues with subcontracted work, responsiveness to concerns, and quality of craftsmanship, potentially identifying areas for improvement for the company.