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Masters Services
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Masters Services Chimney & Masonry - DFW logo

Masters Services Reviews

Rated 4.6 based on 298 Reviews

11245 Goodnight Ln #35, Dallas, TX 75229, United States

Chimney Sweeps | Dallas, TX

Masters Services Chimney & Masonry - DFW logo
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Published on
April 25, 2024
Last updated
April 25, 2024
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Masters Services Chimney & Masonry - DFW logoSummarySentimentRatingsReviewsFaqContact

Reviews Summary

Masters Services Chimney & Masonry - DFW has garnered a positive reputation based on customer reviews that praise their specialized knowledge and dedication to both residential and commercial chimney and fireplace projects. Clients are consistently impressed by the team's professionalism, effectiveness, and ability to provide a comprehensive service, from inspections to installations and repairs. The company's handling of larger projects and historic home restorations has been noted for its reliability and quality outcomes. Despite some reported delays, the persistence and follow-through in seeing projects to completion contribute significantly to customer satisfaction. Attention to detail, responsiveness to service calls, and the proactive approach in resolving any post-service issues are key elements that are frequently mentioned and contribute to the company's commendable standing in the community.
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What Customers Are Saying About Masters Services?

Trustguide uses AI to extract key phrases from reviews about Masters Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Masters Services's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Masters Services Ratings

5

As of Based on 298 revies as of Apr 25, 2024

Masters Services Score

100%

As of Based on 298 revies as of Apr 25, 2024

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Customer Reviews

As of Apr 25, 2024, 298 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Masters Services's publicly available reviews View source

Ian Maclean rated Masters Services 5 stars
4 months ago
I chose Master Services to restore 3 chimneys/fireplaces in my historic home largely because I was very impressed by their knowledge and passion for the project, as well as the process used to coat the inside of the flues to bring them up to code. And I couldn’t be happier with their work and the finished product(s). The fireplaces work great and look great! Mine was a large project that had some unavoidable delays but Master Services was always reliable and saw the project through to the end, I could and see and appreciate the team’s collective dedication and satisfaction in completing a job well done!
LDS Clarett rated Masters Services 5 stars
a week ago
I used them in April to install custom doors and screen on my fireplace. Richard did the install and was very professional and knew exactly how to install. It is absolutely 💯 👌. The company is Awesome!! Very professional . The quality is well worth it for the beauty of the product.
Karyn Driscoll rated Masters Services 5 stars
a week ago
Master Services did a 5 star job of inspecting our fireplaces, refurbishing one set of logs and replacing another. They are kind, professional & thoroughly addressed all of our concerns. We will be using them for annual service needs & I highly recommend them for any of your fireplace needs.

Frequently Asked Questions About Masters Services

Does Masters Services Chimney & Masonry handle large and complex projects like restoration in historic homes?

Yes, Masters Services is experienced in handling large and complex projects, including the restoration of chimneys and fireplaces in historic homes. They are recognized for their detailed knowledge and the ability to bring these important features up to code while maintaining the aesthetic integrity of the property.

How does Masters Services address issues that may arise after service completion?

Masters Services is committed to customer satisfaction and addresses post-service issues promptly and effectively. If problems are encountered, such as mortar adhering to the damper, they will return to resolve the issue and ensure that everything is functioning correctly.

Are the technicians at Masters Services knowledgeable and able to explain the services needed?

Yes, the technicians at Masters Services are noted for their expertise and willingness to share their knowledge. They thoroughly answer questions, provide detailed inspection reports, and make sure that clients understand the work required.

About Masters Services

Chimney Sweeps
11245 Goodnight Ln #35, Dallas, TX 75229, United States
Visit website
+1972-877-4650
Masters Services Chimney & Masonry is a professional Dallas Chimney Sweep with 25 years of experience in chimney repair, fireplace repair, and masonry services. We service homes in the Dallas & Fort Worth Metroplex. We make custom chimney caps and fireplace doors in-house to fit each home uniquely, do fireplace remodeling, sell and install gas fireplace logs, offer all chimney and fireplace repair services, and masonry projects. We offer free chimney cap replacement estimates and detailed camera chimney inspections supported by a custom report on the condition of your fireplace and chimney. We set us apart from our competitors by our reporting, top of the line chimney repair methods, equipment, and customer service. Schedule with our team!
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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