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Chicago, IL
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Chimney Sweeps
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Fernando'S Chimney
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Fernando's Chimney, Inc. logo

Fernando'S Chimney Reviews

Rated 4.9 based on 191 Reviews

2306 S Troy St, Chicago, IL 60623, United States

Chimney Sweeps | Chicago, IL

Fernando's Chimney, Inc. logo
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Published on
April 25, 2024
Last updated
April 25, 2024
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Reviews Summary

Analyzing recent customer reviews for Fernando's Chimney, Inc., the company appears to have earned a strong reputation for providing quality chimney services. Multiple reviews commend the level of professionalism and workmanship displayed by the team, particularly underscoring the honest and informative communication managed by Ursula and the diligent craftsmanship of Marcos and Chepe. Customers express high satisfaction with the knowledgeable explanations of required work, the tidy installation process, and adherence to safety standards. There's a notable trend toward positive experiences with chimney repairs, installations of liners and caps, and problem diagnosis. Consistency in customer service, from comprehensive education about the services to transparent options, enhances the company's image as a reliable provider in the chimney repair and maintenance sector.
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What Customers Are Saying About Fernando'S Chimney?

super happy and trust the craftsmanship

very patient with me to educate

blessing... professionalism and honesty

explained in detail

very informative and very tidy

knowledgeable and answered all my questions

Professional Workmanship (10 ⭐ )

very honest, professional, and courteous

Very professional and friendly

Extremely helpful, Would recommend

Trustguide uses AI to extract key phrases from reviews about Fernando'S Chimney and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Fernando'S Chimney's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Fernando'S Chimney Ratings

5

As of Based on 191 revies as of Apr 25, 2024

Fernando'S Chimney Score

100%

As of Based on 191 revies as of Apr 25, 2024

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Customer Reviews

As of Apr 25, 2024, 191 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Fernando'S Chimney's publicly available reviews View source

Alberto Ortega rated Fernando'S Chimney 5 stars
3 months ago
I recently had a furnace installed in my house; condensation collected in the chimney, soon a black ooze leaked from the chimney due to the heat from the new furnace. I researched the problem and learned I needed a chimney liner. I found Fernando Chimney, Inc., and read the reviews. Ursula communicated with honesty and imparted knowledge, she provided options, and I felt comfortable making my decision to contract with Fernando Chimney, Inc., to fix my chimney. I have a new aluminum chimney liner with a plate and cap installed to prevent critters and moisture from entering my chimney and also a liner to help release vapors and moisture effectively from my building. I am super happy and trust the craftsmanship of Marcos and Jose (Chepe) who informed me of the installation process. Thank you, Ursula and Fernando Chimney, Inc.!
Nena Stewart rated Fernando'S Chimney 5 stars
11 months ago
I had a very good experience with getting my chimney repaired! What I like best is how Ursula was very patient with me to educate me on what I needed done so I could make the best decision on how to proceed with my chimney repair. As a female home owner and knowing nothing about chimney work, I first read other reviews on Google and reached out to other chimney repair companies and felt as though Fernando's would get the job done. My chimney liner needed to be put in along with brick repair. I'm very pleased with the work they did on my chimney!
Jay Boogie rated Fernando'S Chimney 5 stars
11 months ago
Fernando’s chimney was a blessing. We’d already been taken advantage of by scam artist company before finding Fernando. I appreciate their professionalism and honesty. Their workmanship was top notch. Ursula and Marco were great to work with. They provided us with options to get the fireplace back in working order. They do actual repairs… not just rip out a replace recommendations. I highly recommend this company.

Frequently Asked Questions About Fernando'S Chimney

What services does Fernando's Chimney, Inc. offer?

Fernando's Chimney, Inc. offers a range of chimney services including installation and repair of chimney liners, caps, and brickwork, as well as chimney cleaning and restoration. They also provide detailed inspections and are equipped to bring flue pipes up to code.

Can I trust the workmanship of Fernando's Chimney, Inc.?

Based on customer reviews, Fernando's Chimney, Inc. is trusted for professional workmanship. Customers have expressed satisfaction with the efficient and clean installation process, and the use of high-quality materials such as stainless steel chimney liners.

How does Fernando's Chimney, Inc. handle customer education and service?

Reviews frequently praise the company for its exceptional focus on customer education and service, with specific commendations for taking time to explain the technical aspects of the work required. Communication is highlighted as thorough, with a strong appreciation for the honesty and patience in helping customers to understand and make decisions regarding their chimney repair and maintenance needs.

About Fernando'S Chimney

Chimney Sweeps
2306 S Troy St, Chicago, IL 60623, United States
Visit website
+1773-710-6224
Fernando's Chimney provides chimney services in Chicago and the surrounding areas. Call us today for all of your chimney service needs! Se habla español! Free estimates!
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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