What do customers say about the professionalism and expertise of Lords Chimney technicians?
Customers consistently report that Lords Chimney technicians display high levels of professionalism and expertise. They are commended for providing detailed explanations, using photos to enhance understanding, and efficiently resolving issues while being courteous and respectful.
How does Lords Chimney handle appointments and communications?
Lords Chimney is noted for its effective communication and scheduling practices. Customers appreciate the reminder messages, the provision of technician profiles ahead of service visits, and the punctuality of the technicians. These practices reflect the company's commitment to customer convenience and trust.
Do Lords Chimney technicians only provide the required services or do they offer additional support?
Customers have highlighted that Lords Chimney technicians often go beyond the initial scope of work by offering additional support and addressing unexpected issues. This proactive approach is well-regarded, as it demonstrates the company's dedication to comprehensive service and customer satisfaction.