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Lords Chimney Sweep Reviews

Rated 4.9 based on 276 Reviews

14600 Almeda Rd A, Houston, TX 77053, United States

Chimney Sweeps | Houston, TX

Published on
April 25, 2024
Last updated
April 25, 2024

Reviews Summary

A comprehensive analysis of customer feedback for Lords Chimney reveals a predominantly positive reputation of the company and satisfaction among its customers. Technicians working for Lords Chimney, such as Anthony, John, Mike, Craig, Miguel, and others, are consistently lauded for their professionalism, courtesy, and expertise. Scheduling flexibility and punctuality are also highlighted as favorable aspects, with the company taking steps to communicate effectively with clients through appointment reminders and the provision of technician profiles. Craftsmanship and a strong work ethic are praised, especially from clients with industry-related knowledge, lending credibility to their endorsements. The provision of thorough explanations, educational advice, and the efficient resolution of issues further add to the positive client experience. There is an apparent absence of aggressive sales tactics, emphasizing the company's apparent focus on honesty and providing customers with informed options for service decisions. The cleanliness of work, including attention to detail such as wearing shoe covers, and the delivery of service beyond the expected scope, reinforces the company’s focus on customer satisfaction and diligent service provision.
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What Customers Are Saying About Lords Chimney Sweep?

Anthony is an awesome technician

John and Mike did a great job

Craig was absolutely outstanding

top-notch service

Money well spent

extremely professional and helpful

knowledgeable, professional, efficient

always professional and do a great job

extremely knowledgeable and helpful

Fantastic service

Trustguide uses AI to extract key phrases from reviews about Lords Chimney Sweep and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Lords Chimney Sweep's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Lords Chimney Sweep Ratings

5

As of Based on 276 revies as of Apr 25, 2024

Lords Chimney Sweep Score

100%

As of Based on 276 revies as of Apr 25, 2024

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Customer Reviews

As of Apr 25, 2024, 276 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Lords Chimney Sweep's publicly available reviews View source

Tall Lady rated Lords Chimney Sweep 5 stars
2 weeks ago
Anthony is an awesome technician.! Very courteous and friendly. His schedule allowed him to come earlier, and he checked to make sure that worked for me. Though I’m not an expert, he was very thorough in investigating what the issue might be. He provided options and photos that made everything easy to understand. No hard sales pitch just honest information on what was found. I would highly recommend this company (& technician). Thank you for helping to provide a peace of mind in the decisions I made.
Christy Goldsmith rated Lords Chimney Sweep 5 stars
2 months ago
John and Mike @Lords Chimney did a great job repairing our chimney! They were fast and super helpful in explaining all the work that was needed. I highly recommend them if you need any chimney work done in the future.
Thompson Family rated Lords Chimney Sweep 5 stars
2 months ago
Craig was absolutely outstanding. He went above and beyond to make sure we understood everything he was doing. He was friendly, very thorough, and left his work area clean. We will definitely continue to use this company.

Frequently Asked Questions About Lords Chimney Sweep

What do customers say about the professionalism and expertise of Lords Chimney technicians?

Customers consistently report that Lords Chimney technicians display high levels of professionalism and expertise. They are commended for providing detailed explanations, using photos to enhance understanding, and efficiently resolving issues while being courteous and respectful.

How does Lords Chimney handle appointments and communications?

Lords Chimney is noted for its effective communication and scheduling practices. Customers appreciate the reminder messages, the provision of technician profiles ahead of service visits, and the punctuality of the technicians. These practices reflect the company's commitment to customer convenience and trust.

Do Lords Chimney technicians only provide the required services or do they offer additional support?

Customers have highlighted that Lords Chimney technicians often go beyond the initial scope of work by offering additional support and addressing unexpected issues. This proactive approach is well-regarded, as it demonstrates the company's dedication to comprehensive service and customer satisfaction.

About Lords Chimney Sweep

Chimney Sweeps
At Lords Chimney, our goal is to provide our neighbors in the greater Houston area with comprehensive chimney and fireplace care. Whether you’re having problems with efficiency, smoke or water, or you just need a clean chimney, we can help! From a full fireplace facelift to a glass door installation, the experts at Lords Chimney have the knowledge, experience and skills to get the job done right.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.