Linley & Simpson Reviews
Rated 4.5 based on 1061 Reviews
Property Management in Leeds
1 Dock St, Leeds LS10 1NB
Published on
February 10, 2024
Last updated
July 10, 2025
The overall company reputation of Linley & Simpson Estate & Letting Agents - Leeds City Centre is predominantly positive, with many clients praising the knowledge, professionalism, and helpfulness of the staff. Agents such as Amina, Tom, Steve, Spencer, Jade, Andy B, Eesha C, Alix S, Ed S, Holly S, Luke P, and Ellie Harris are repeatedly commended for their approachable nature, responsiveness, and dedication to providing a good service. Customers have noted an appreciation for the personalized service, the ability to view multiple properties in one appointment, and smooth transaction processes. However, there are instances of negative experiences noted, particularly with property maintenance issues, poor responsiveness to tenant concerns, and disputes over deposit returns which have challenged the company's reputation. The instances of dissatisfaction appear to be less common, but carry significant weight in the overall customer experience. The company's strengths seem to lie in the sales aspect and customer service provided by individual agents, while the main areas for improvement are related to maintenance response times and tenant support after the commencement of lease agreements.
Linley & Simpson streamline the property viewing process by allowing clients to view multiple properties that fit their criteria in one appointment, which saves time and increases the ease and efficiency of the property search for potential tenants or buyers.
You can generally expect a high level of responsiveness and efficient communication from Linley & Simpson agents during the property hunting and buying process, as noted in several positive customer reviews.
Some tenants have provided feedback indicating dissatisfaction with the property maintenance response times and communication regarding issues, which suggests that while many customers have a positive experience, there are areas where the company may need to improve their services.
Since opening, Linley & Simpson have helped more than 50,000 people move across North & West Yorkshire.At the Leeds City Centre branch, we are backed up with the resources, knowledge and experience of a leading estate agency. We offer excellent services, to help you rent, buy, sell or let your property - our aim is to build trust with our customers through a professional approach.We give you this assurance by drawing upon this unparalleled expertise and the pool of talent that exists among our Leeds City Centre team. This ensures we can provide you, whatever your needs, with the very best customer experience in the property world.
