The overall company reputation of Linley & Simpson Estate & Letting Agents - Leeds City Centre is predominantly positive, with many clients praising the knowledge, professionalism, and helpfulness of the staff. Agents such as Amina, Tom, Steve, Spencer, Jade, Andy B, Eesha C, Alix S, Ed S, Holly S, Luke P, and Ellie Harris are repeatedly commended for their approachable nature, responsiveness, and dedication to providing a good service. Customers have noted an appreciation for the personalized service, the ability to view multiple properties in one appointment, and smooth transaction processes. However, there are instances of negative experiences noted, particularly with property maintenance issues, poor responsiveness to tenant concerns, and disputes over deposit returns which have challenged the company's reputation. The instances of dissatisfaction appear to be less common, but carry significant weight in the overall customer experience. The company's strengths seem to lie in the sales aspect and customer service provided by individual agents, while the main areas for improvement are related to maintenance response times and tenant support after the commencement of lease agreements.

Linley & Simpson Reviews
Rated 4.5 based on 1061 Reviews
1 Dock St, Leeds LS10 1NB
Property Management | Leeds