
IDX Reviews
Rated 1.9 based on 37 Reviews
It Services in Beaverton
4145 SW Watson Ave #400, Beaverton, OR 97005, United States
Published on
July 23, 2025
Last updated
July 23, 2025
According to customer reviews, the alerts often lack specific actionable information and typically suggest broad steps such as changing passwords for all accounts associated with the compromised email address. Many customers found this advice impractical given the number of accounts involved.
Many reviews report dissatisfaction with IDX's customer service. Customers frequently mention unhelpful or unresponsive support, difficulties obtaining clear answers, unresolved tickets, and challenges during account verification or cancellation processes.
Several users report that IDX requires the creation of a completely new account instead of extending an existing one when new monitoring is offered after a separate incident. This process can be inconvenient and may involve deleting the current account.