Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Hyatt Regency Dallas logo

Hyatt Regency Dallas Reviews

Rated 4.5 based on 8823 Reviews

300 Reunion Blvd, Dallas, TX 75207, United States

Hotels | Dallas, TX

Published on
March 25, 2024
Last updated
March 25, 2024

Reviews Summary

The Hyatt Regency Dallas is experiencing mixed reviews that reflect on its overall company reputation. Guests appreciate the hotel's beautiful, spacious, and clean rooms, modern amenities, and the spectacular views of Dallas from higher floors. The hotel's location is convenient for downtown activities, and the facility provides adequate event spaces. Notable positive staff interactions add to memorable stays. However, there are concerns relating to service, particularly the check-in experience and the parking situation. Guests have encountered issues with a perceived lack of hospitality upon arrival and confusion regarding parking options, which add unexpected costs and create inconvenience. The presence of sounds from public areas echoing into rooms, a particular problem for atrium-facing rooms, raises concerns about soundproofing and guest comfort during their stay. Additionally, some guests have marked the hotel dining options as inconsistent and suboptimal.
Read more

What Customers Are Saying About Hyatt Regency Dallas?

Trustguide uses AI to extract key phrases from reviews about Hyatt Regency Dallas and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Hyatt Regency Dallas's customers had a positive experience.

Positive
Neutral
Negative

Hyatt Regency Dallas Ratings

3

As of Based on 8823 revies as of Mar 25, 2024

Hyatt Regency Dallas Score

As of Based on 8823 revies as of Mar 25, 2024

Got a busrning question about Hyatt Regency Dallas?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 25, 2024, 8823 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Hyatt Regency Dallas's publicly available reviews View source

Angelina Rodriguez rated Hyatt Regency Dallas 3 stars
a month ago
I want to give this a five star rating because the rooms were beautiful. It was a nice clean also very spacious. The view was okay only cause we got the view of the freeway maybe the other side is nicer. Service wasn’t the greatest experience when checking in the hospitality wasn’t there for it being the kind of hotel that it is. Also when I ask where to park I was told I can go in the garage but turn to find out it’s only for valet parking which is a whole other fee from the $30.00 that is already automatically charged to your room. So we had to park across the street in some open parking lot area, yes it was gated but still gave that vibe that didn’t seem as safe. Also if you check out before getting your vehicle you won’t be able to get out cause you need your key card to get out which is something what wasn’t told to us. Overall the rooms were nice and comfortable but the service could have been a lot better and also better informed about the hotel. Due to the location I thought it would have been a lot better. But for that price you are paying here you can find a better hotel in that area with better service.
Crystal C-T rated Hyatt Regency Dallas 3 stars
2 weeks ago
We came for a dance competition/ convention. It’s very large and really nice. The glass elevators are really cool! Even this mom enjoyed them like a kid. Food options are good too. We didn’t use the pool but it seemed meh.
Tahmina Ahsan rated Hyatt Regency Dallas 3 stars
2 weeks ago
My experience staying in this hotel was special because my daughter invited me to attend with her to an office conference. The hotel room was nice. The view was interesting, we could visit the 3rd floor to watch the city. Noteworthy details: The hotel lobby and hallway smells like dead mice. Sorry to say but this where it needs improvement.

Frequently Asked Questions About Hyatt Regency Dallas

Are there any additional parking fees I should be aware of when staying at Hyatt Regency Dallas?

Yes, guests should anticipate additional fees for parking, including a separate valet parking cost. It is advisable to clarify parking options and associated charges with the hotel ahead of time.

Can I expect a quiet stay at the Hyatt Regency Dallas?

While many guests find their rooms quiet and comfortable, some have reported noise issues in rooms facing the atrium. It is recommended to request a room away from these areas for a quieter stay.

Is the Hyatt Regency Dallas suitable for special events and conferences?

Yes, the Hyatt Regency Dallas offers facilities for events and conferences, with many guests noting the adequacy of these spaces. However, future guests may want to inquire about recent renovations to ensure the most updated facilities are available.

About Hyatt Regency Dallas

Hotels
Upscale venue offering an outdoor pool & a gym, plus 2 restaurants & a sports bar.
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.