Helping Hands Liverpool Reviews

Review analysis for Helping Hands Home Care Liverpool reveals a divergent reputation with contrasting depictions of customer experiences. While some reviewers express profound gratitude for the compassionate and personalized care provided to their loved ones, particularly praising specific carers and office staff for their dedication and support, other feedback raises serious concerns about management changes, training of new carers, and adherence to care schedules. Positive accounts often reference the carers' ability to engender laughter, smiles, and a sense of value in clients, while negative reviews indicate potential risks to client well-being due to irregular service delivery and alleged neglect. It is imperative to note the polarity in customer sentiment, highlighting both outstanding care and the need for immediate operational rectification to address critical shortcomings.

The Home Care in Liverpool team cover care in Birkenhead, Bootle, Runcorn and the surrounding areas, offering visiting and live-in care to suit your needs. Starting from as little as 30-minutes per week, care is moulded entirely around your preferences and health requirements, so that you can feel comfortable and safe in your home. We support older adults, people with dementia, and young adults, empowering them to live the life they want to - just with a little extra support. Our service is fully-regulated by the Care Quality Commission (CQC) and covers all aspects of care such as mobility, medication, washing, dressing, housekeeping and companionship. Call our friendly advisors today to find out how we can support you.