Read Helping Hands Liverpool 9 Reviews Summary 2025

Helen Spedding-Lowe rated Helping Hands Liverpool 5 stars

5 years ago

This is some text inside of a div block.

I can't tell you how wonderful they are with my Mums care. They are friends who treat her as if she were their own family. Mum has Alzheimer's but has no idea, and Sacha and Margaret her lovely carers have got to know her as a person. Mum looks forward to their visits so much, and they make her laugh and smile and feel valued. I can't begin to tell you how brilliant they are. I couldn't find better care if I tried. I also need to thank Rob their Manager who always helps me if anything needs changing or adding to Mums care. Everything they all do is with willingness and cheerfully. Thank you doesn't say enough, but thank you so much xxx xxx

Terry Turner rated Helping Hands Liverpool 5 stars

a year ago

Helping hands have gone from the best care company to the worst in the country. This has happened since the new office manager Kim Henry took over and her so called Co ordinator Isabelle Jeffries who thinks she's something special are going to destroy this branch, hardly any of the new carers are not trained properly and no matter how important to your health rotas and time tables don't exist. I have not been given a rota since some time in April. Sooner or later there is going to be a loss of life. One carer who has worked for them 3 years cannot remember how to use a hoist over a bed. A full and in depth enquiry needs to be urgently done before it's too late, my Doctor has told me that I'm under nourished and that is because they can't keep me to a rota and I cannot eat for days on end thanks to the women I have mentioned in this review.

Lydia Sreenivasan rated Helping Hands Liverpool 5 stars

a year ago

Helping Hands were absolutely amazing looking after my mum. The carers were fabulous they were so caring and gave my mum detailed care. My mum looked forward to them coming and my dad said the carers were so efficient in their role. The quality of care is unbeatable. Thanks so much Liverpool Helping Hands Team :)