Social Care Alba appears to operate with a commitment to responsible and professional service, as evidenced by feedback highlighting their efficiency and the friendliness of their staff. However, the company faces challenges with staff turnover and consistency in care quality. The variability in staff training, particularly concerning personal hygiene routines, suggests that new employees may require more comprehensive onboarding to meet the organization's service standards. A need for improved communication and record-keeping is also noted, with suggestions for a client file system that could help in maintaining service continuity. Additionally, the unpredictable arrival times of carers, despite communication about delays, could impact the client experience, suggesting an area for operational refinement.
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Social Care Alba is quite good.
very responsible and professional
Efficient care and very friendly staff
Healthy work Environment
Excellent service
Very friendly staff
Efficient.
