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Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede logo

Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede Reviews

Rated 4.6 based on 24 Reviews

Home Care Services in Shepperton

3 Thurlestone Parade, High St, Shepperton TW17 9AR

Published on
July 23, 2025
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede?

kind and attentive and compassionate

valued, and part of a team

staff welcomed me very warmly

they went the extra mile

professional, extremely caring, helpful, and understanding

Overall a great company to be a part of

one big family spreading laughter cheer companship

kind, compassionate and really lovely people

I really enjoyed it

very friendly 1to1 and I was very happy

Trustguide extracts key phrases from reviews about Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 24 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede's publicly available reviews View source

Katy Burnett rated Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede 5 stars
4 months ago
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Guardian Angels in Shepperton cared for my mum Heather for several months until she passed away last April. Their care throughout this difficult time was exemplary. Every one of the carers who visited mum were kind and attentive and compassionate. They all helped make a difference to mum's final months. The support from the office team was so impressive, adapting immediately as mum's needs changed suddenly and her care package increased significantly. We were so lucky to have found Guardian Angels when we did. .The whole team work together to support each other and they supported us as a family too. Thanks so much for all you did for mum.
Georgia Edwards rated Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede 5 stars
4 months ago
Working at Guardian angel carers has been one of the most fulfilling experiences of my career. From day one, I’ve felt supported, valued, and part of a team that genuinely cares—not just for the clients we support, but for each other as well. What sets Guardian angel carers apart is its unwavering commitment to compassionate, person-centered care. Every client is treated with dignity and respect, and it's inspiring to see the difference we make in people’s lives each day. If you’re looking for a workplace where your efforts are truly meaningful and appreciated, I couldn’t recommend Guardian angel carers more highly. It’s more than just a job—it’s a community, a purpose, and a place where you can genuinely make a difference.
Barbara Koziol rated Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede 5 stars
4 months ago
I had a practical training today. The staff welcomed me very warmly and the atmosphere was nice. During the training Jade showed me how to deal with different situations and how to stay confident at work. Thank you very much for an amazing time and the huge support.

Reviews Summary

The overall sentiment in customer reviews for Guardian Angel Carers Shepperton is overwhelmingly positive. Reviewers consistently note the kindness, attentiveness, and compassion of the staff providing home care services, particularly through challenging situations such as end-of-life support. Customers emphasize the professionalism of both carers and office staff, with special mentions of team members adapting rapidly to changing needs. Minor criticisms are virtually absent from these accounts.

Common feedback includes strong praise for collaborative teamwork, individual carers going to great lengths to support clients, and the office’s responsive communication. Several reviews highlight specific team members by name, such as Kirsty, Caroline, Jade, and Ann-Marie, reflecting a culture of transparent recognition. The Shepperton location and the Spelthorne area are frequently referenced, both for service provision and effective care management.

Overall, Guardian Angel Carers in Shepperton is regarded as highly reputable in the home care sector. Clients and carers alike describe strong interpersonal support, adaptable care packages, and diligent attention to detail, strengthening trust in the Shepperton and Spelthorne region. The pattern of repeat and detailed praise underscores the company’s consistent and valued local presence.
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Frequently Asked Questions About Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede

How adaptable is Guardian Angel Carers Shepperton to changing care needs?

Reviews indicate that the team adapts quickly when a client's needs change, adjusting care packages and support arrangements promptly to suit evolving situations.

Do Guardian Angel Carers Shepperton staff go beyond standard care duties?

Yes, several reviewers mention carers going the extra mile, such as fixing equipment issues, staying late to help clients, and gathering detailed information to tailor care.

How is communication managed between the care team and families?

Customers note that office staff are responsive to queries, and care plans are continually updated. Regular communication ensures that family members are kept informed and involved in care decisions.

About Guardian Angel Carers - Home Care Spelthorne, Elmbridge, Runnymede

Home Care Services
Guardian Angel Carers provides home care services to individuals in need of personal or specialist support, including the elderly and those with disabilities. Operating in Shepperton and Spelthorne, the company offers in-person care through a team of trained staff and care workers, supporting clients in their homes.

The company's operations involve regular visits by carers, responsive adjustments to care packages, and ongoing communication with both clients and families. Office staff coordinate schedules, manage care planning, and oversee team training to ensure care quality and adaptability to each client's changing requirements.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.