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Alltogether Care Services Ltd.
Alltogether Care Services Ltd.

Alltogether Care Services Ltd. Reviews Summary

Home Care Services | Glasgow

What do customers say about Alltogether Care Services Ltd.?

As of Feb 27, 2024, 16 customers have reviewed this business and rated it 5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
February 27, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
16
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Alltogether Care Services Ltd.'s customer reviews analysis

Alltogether Care Services appears to enjoy a very favorable reputation amongst both its employees and the clients it serves. Evaluating recent feedback, there’s a clear pattern of appreciation for the company's supportive and family-like work environment. Employees cite successful career changes into the care sector, highlighting the extensive training and opportunities for advancement, such as leadership programs, which suggest a robust internal development framework. On the client side, there's a recurring theme of high-quality and consistent care, particularly for elderly individuals with complex needs such as dementia. Client feedback emphasizes the reliability, professionalism, and kindness of the care staff, and the importance of the strong relationships built between carers and families. Consistency with staff assignments is frequently mentioned, indicating a stable workforce, which contributes to the continuity and personalization of care. Office staff are also noted for their responsiveness and thorough communication, adding to the overall sense of trust and professionalism within the company.

Positive Feedback

The key positive aspects of Alltogether Care Services as highlighted by customer feedback include a supportive work environment that offers training and opportunities for personal advancement. Employee reviews stress that the company values its workforce, mentioning examples of career advancement through leadership programs and citing appreciation for the inclusive, 'family feel' of the work culture. This employee satisfaction seems to translate into high-quality care for clients, who consistently appraise the carers’ diligence, dependability, and emotional intelligence in their interactions with service users. The company is recognized for its exceptional care of the elderly, particularly those with dementia, underlining their efficiency, punctuality, and the extraordinary levels of kindness shown to both clients and their family members. Client continuity with assigned staffing reassures that personal relationships and trust are a cornerstone of Alltogether Care Services’ approach to care.

Concerns and Threads

Despite the overwhelmingly positive reviews, a critical analysis must account for potential areas of concern or negative experiences, which are not evident in the feedback provided. The absence of critiques or issues may suggest a selection bias in the available reviews or, indeed, genuine customer satisfaction. It would require a larger and more varied sample of reviews, including any negative experiences or critiques, for a balanced evaluation of potential negatives in customer feedback. Clients looking for a comprehensive understanding of the company should seek additional sources or directly inquire about any areas of potential concern when considering Alltogether Care Services.

Frequently asked questions about Alltogether Care Services Ltd.

What kind of training and development opportunities does Alltogether Care Services offer to its employees?

Alltogether Care Services seems to place a strong emphasis on employee development, offering extensive training and opportunities for career advancement. Reviews indicate that even individuals new to care have been able to move into supervisory roles or undertake leadership programs, suggesting a robust framework for professional growth within the company.

How does Alltogether Care Services ensure the quality of care for elderly clients with dementia?

According to customer feedback, Alltogether Care Services maintains a high standard of care for elderly clients, particularly those with dementia. The company is praised for providing consistent staffing, which ensures continuity of care, and for staff who show dependability, kindness, and a commitment to building personal relationships with service users and their families.

As a family member of a potential service user, how can I expect to communicate with Alltogether Care Services’ staff?

Feedback suggests that Alltogether Care Services prioritizes clear and thorough communication. Office staff are reported to be responsive and proactive in keeping family members informed, handling requests, and addressing problems. Regular reviews are conducted to keep families updated, implying an open, accessible approach to communication.

Recent customer reviews and testimonials for Alltogether Care Services Ltd.

Alltogether Care Services Ltd.
Dervilla Smith
5-Star
a year ago
I have worked for Alltogether Care for 7 months now. Having no background in care and being 55 years old and having a career change was daunting. I needn't have worried as all the staff are so lovely, supportive, kind and helpful from my co- workers to my Managers. I have to say how much I love my job and I am so grateful for the chance I was given work for them. They are a wonderful company to work for and their standard of care is so wonderful to be part of.
Alltogether Care Services Ltd.
Tracey Lister
5-Star
a year ago
Having started this job with no previous experience of care, it has been the best thing i have done. I was placed on a Bearsden run as i knew the area well. I built up my relationship with each one of my service users and ensured their needs were met. I received all the necessary training to quip me with the knowledge and skills i needed to be the best i could be at my job. I progressed to undertaking the Step into Leadership programme and with the support of my colleagues i completed the programme to become a Supervisor in my area. Great company to work for.
Alltogether Care Services Ltd.
Helen Atkinson
5-Star
3 years ago
Wonderful company! All the staff are a pleasure to work with. The company has a real family feel - you don't just feel like a number and you're appreciated for the work that you do. I wouldn't hesitate to recommend Alltogether Care Services to anyone who was looking for support. The carers are amazing. They take the time to get to know the people they support and build fantastic working relationships. Definitely a 5 star company in my opinion
Read all reviews

About Alltogether Care Services Ltd.

Home Care Services

Alltogether Care are an award winning organisation.​We support adults of all ages and disabilities to maintain their independence by living in their home for as long as possible. In order for this to be successful, we understand that having choice and control over their own life is vital. We are passionate about understanding their needs and will develop a personalised service that reflects this.We have offices in Bearsden and Clydebank

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