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The Good Care Group Reviews

Rated 4.1 based on 50 Reviews

120 Leman St, London E1 8EU

Home Care Services | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

The Good Care Group garners an overwhelmingly positive reputation from the collection of recent customer reviews presented. The company is lauded for its professional and compassionate care services provided to clients with various health conditions, including dementia. A recurring theme in the reviews is the recognition of carers for their dedication, kindness, and ability to integrate seamlessly into clients' lives. Customers appreciate the thoroughness of the administration process and the organization’s ability to cater to individual needs efficiently and pleasantly. The ability of the Good Care Group to instill confidence in clients and provide respite for families is also a highlighted trend, suggesting that the care provided significantly contributes to the well-being and quality of life not only for the clients but also for their families.

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What Customers Are Saying About The Good Care Group?

Trustguide uses AI to extract key phrases from reviews about The Good Care Group and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Good Care Group's customers had a positive experience.

Positive
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The Good Care Group Ratings

5

As of Based on 50 revies as of Jan 12, 2024

The Good Care Group Score

As of Based on 50 revies as of Jan 12, 2024

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Customer Reviews

As of Mar 13, 2024, 50 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of The Good Care Group's publicly available reviews View source

Christine Forbes rated The Good Care Group 5 stars
a month ago
We have received the best possible care and attention from The Good Care Group from the minute I contacted them some time ago for help. We now have a lovely caring and kind Carer looking after my elderly brother who has a number of health issues and also my sister in law who is relieved to have such an able and caring 'friend' living in. Nothing is too much trouble with Grace driving my brother to appointments, hospital, shopping etc.... and she is also a very good cook which means we know they are both being well fed! As a family, we highly recommend The Good Care Group and we are so grateful that we can depend on them for all the care needed.
Lindsay Stride rated The Good Care Group 5 stars
3 months ago
Our experience so far with The Good Care Group has been excellent. The staff were efficient, helpful and constantly resassuring during a very stressful period. The carer provided has been kind, thoughtful and professional throughout, settling my aunt back at home seamlessly.
Brenda MacKinnon rated The Good Care Group 5 stars
3 months ago
This was my first experience of having live-in care, and it proved to be an exceptionally happy one from start to finish. It was a perfect match of carer and client and my recovery was greatly helped during the four weeks. The admin work throughout was always efficiently and pleasantly carried out. All in all, an experience I would hope to repeat.

Frequently Asked Questions About The Good Care Group

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What types of services does The Good Care Group provide?

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The Good Care Group provides professional live-in care services, including catering to clients with various health issues such as dementia, organizing respite care, and ensuring all-around well-being with tasks such as driving to appointments and cooking nutritious meals.

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Can I trust the carers from The Good Care Group with complex health conditions?

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Yes, customers have praised the carers for managing complex health conditions with kindness, professionalism, and a high degree of competence, as evidenced by positive outcomes and feedback.

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How does The Good Care Group maintain its quality of service?

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The Good Care Group maintains its quality of service by ensuring that their carers are first-class and monitoring their performance constantly. Supervisors are well-informed about each household's situation and perform regular checks.

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About The Good Care Group

Home Care Services

The care we provide is entirely driven by our clients’ needs, wishes and life choices. We are there to assist and enable, providing a unique blend of physical and emotional support for a better quality of life.Our home care services can be provided over the long-term as well as on a short-term or respite basis.Our vision is to enable older people to enjoy staying safely in their own homes, with the support of our carers. Rated 5* ‘Outstanding’ by the CQC in England and ‘Excellent’ for Quality of Care & Support by the Care Inspectorate in Scotland.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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