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Bluebird Care Edinburgh
Bluebird Care Edinburgh

Bluebird Care Edinburgh Reviews Summary

Rated 4.7 Star based on 19 Reviews

TrustScore®
A+
A
B
C
D
F
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Overall Rating
4.7
/5
19
reviews
Excellent
Good
Average
Fair
Poor
Published on
March 9, 2024
Last updated
March 13, 2024

What do customers think about Bluebird Care Edinburgh?

The overall company reputation of Bluebird Care Edinburgh, based on recent feedback, appears to be overwhelmingly positive. Employees describe a supportive work environment, highlighting their satisfaction with being a part of the Bluebird family and appreciating the company's ethos and culture. A recurring theme is the emphasis on high-quality training provided to the staff, which translates into exceptional care for clients. Staff retention seems strong, with mentions of long tenure and experiences of returning to the company after exploring other opportunities. The personal growth and thorough onboarding process during probation are also mentioned, signaling a robust system for integrating new staff. On the customer experience front, clients express satisfaction with the services received, particularly praising the level of care provided to family members and the professionalism of the caregivers. The caregivers are depicted as becoming part of clients' families, which suggests a personalized and empathetic approach to care.

Positive Feedback

Positive aspects of Bluebird Care Edinburgh are multi-faceted, encompassing both employee satisfaction and customer experience. Employees boast about a warm, family-like bond within the company and share a general enthusiasm for their job roles, with some even returning to the company after leaving, which speaks volumes about the positive work environment. The comprehensive training programs are often mentioned alongside supportive management, suggesting that employee development is a priority. References to effective coordination and manageable workloads indicate a well-organized operational structure. On the client side, the personalized and professional care offered by Bluebird Care led to high customer satisfaction. One compelling testimony comes from a family who was initially hesitant to accept a live-in carer but eventually found the integration to be 'perfect', reflecting the company's competence in addressing diverse client needs with empathy and professionalism.

Concerns and Threads

The reviews provided do not present explicit negative aspects related to the customer feedback or employee experience at Bluebird Care Edinburgh. There is an absence of criticism or dissatisfaction in the excerpts shared, making it challenging to outline any specific areas of improvement for the company from the information provided. However, it is essential to consider that the lack of negative feedback in this selection does not necessarily represent the absence of areas where the company could enhance its services or operations. A broader spectrum of reviews, including those with critical assessments, would be required to provide a balanced understanding of any potential shortcomings.

Frequently asked questions about Bluebird Care Edinburgh

What can I expect from the training when working for Bluebird Care Edinburgh?

Employees of Bluebird Care Edinburgh can expect comprehensive and high-quality training programs that equip them with the necessary skills to provide excellent care to clients. Reviews often highlight training as a strong positive aspect of the company.

How does Bluebird Care Edinburgh integrate a live-in carer into a home setting?

Bluebird Care Edinburgh carefully integrates live-in carers into clients' homes by ensuring a match that respects the clients' independence and preferences, aiming for a seamless transition that families describe as 'perfect'.

Is Bluebird Care Edinburgh supportive of their staff's professional development?

Yes, Bluebird Care Edinburgh is supportive of their staff's professional development, offering ample training and a supportive environment that fosters personal and professional growth, as noted in numerous employee reviews.

What are customers saying about Bluebird Care Edinburgh

Bluebird Care Edinburgh
Neil McIntyre
5-Star
3 weeks ago
I’ve had a very positivei introduction to Bluebird Care. The co-ordinators and supervisors get you plenty work within travelling distance. My probation has been thorough and I’m glad I started working fir them.
Bluebird Care Edinburgh
andy spurling
5-Star
a year ago
I started working in Bluebird Care in July after being self employed for four years. I can honestly say it’s the best thing I’ve done, everybody here is so nice and it’s a great place to work! I would highly recommend working for Bluebird to anyone. It’s a pleasure coming to work everyday to a job I love.
Bluebird Care Edinburgh
Shannon Douglas
5-Star
a year ago
I have been a part of the bluebird family for over 3 years now. I left last year but found my way back as I love the company and what it stands for. The carers are the best in the business if I do say so myself. I would recommend Bluebird care to anyone.
Read all reviews

About Bluebird Care Edinburgh

Home Care Services

Bluebird Care offers high-quality, person-centric home care. Did you know that home care services don’t need to start when you or a loved one are no longer able to look after yourself, here at Bluebird Care we can help you with everything from Companionship to Live-in care. Our visits are 1-hour minimum to ensure that you have the time to receive the best quality home care.Starting home care can be an emotional and stressful time, it's new and it's different, so it’s expected. But don’t worry, we’re here to help you. If you have any questions, our friendly team are happy to take you through the process and provide FREE, no-obligation assessments.

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