Visiting Angels Reviews

Overall, reviewer sentiment toward Visiting Angels’ home care service is strongly positive, emphasizing the dedication and compassion of the caregiving staff. Many families highlight specific caregivers by name and detail meaningful, supportive interactions that went well beyond basic care duties. Customers frequently mention responsiveness, flexibility with scheduling, and successful support during periods of stress or transition. One negative review cited serious organizational and reliability shortcomings, raising concerns about communication, punctuality, and staff engagement.

Common feedback includes repeated praise for Visiting Angels’ caregivers’ compassion, professionalism, and willingness to meet specialized needs such as dementia care, post-hospital recovery, and emotional support. Families value both consistency of care and how staff form relationships with clients, sometimes maintaining them even after formal service ends. Several mention helpful office staff and smooth scheduling. The primary negative theme centers on apparent administrative disorganization, cited in detail by one reviewer.

Overall, Visiting Angels is regarded as a trustworthy and compassionate home care provider, particularly valued across various U.S. locations for their responsive, personal approach. Consistency and individualized attention from their team appear to establish strong trust with families, although the rare account of poor coordination suggests that experiences may vary based on local office management.

Visiting Angels provides non-medical home care services, specializing in in-home assistance for seniors and adults recovering from illness or injuries. Their core service includes providing companions, certified nursing assistants, and dementia care professionals, delivered in-person at client residences. The company serves individuals who desire to maintain independence at home while receiving essential daily support.

Visiting Angels operates by matching clients with trained caregivers based on specific needs and preferences. The company manages scheduling through office staff and coordinators, supporting both regular and emergency care requests. Services range from companionship and daily living support to specialized dementia care, with routines adjusted as clients’ needs evolve. Office staff handle scheduling, inquiries, and provide ongoing administrative support.