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Harts Plumbers, Electricians, & HVAC Technicians Reviews

Rated 4.8 based on 4834 Reviews

3510 S Pine St, Tacoma, WA 98409, United States

Plumbers Tacoma

Published on
July 2, 2025
Last updated
July 2, 2025

What Customers Are Saying About Harts Plumbers, Electricians, & HVAC Technicians?

charged a very fair price

saved me over $1,500

excellent service they provided

Harts has been amazing

The workmanship was impeccable

Super awesome job

very professional

very pleased with the service

skilled, being able to troubleshoot

attention to detail

Trustguide extracts key phrases from reviews about Harts Plumbers, Electricians, & HVAC Technicians and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Harts Plumbers, Electricians, & HVAC Technicians's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Harts Plumbers, Electricians, & HVAC Technicians Ratings

5

As of Based on 4834 revies as of Jul 02, 2025

Harts Plumbers, Electricians, & HVAC Technicians Score

80%

As of Based on 4834 revies as of Jul 02, 2025

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Customer Reviews

As of Jul 02, 2025, 4834 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Harts Plumbers, Electricians, & HVAC Technicians's publicly available reviews View source

Oscar Barrientos rated Harts Plumbers, Electricians, & HVAC Technicians 4 stars
a week ago
Even though the repair tech was very knowledgeable and the leak did get repaired I would not hire this plumbing company again or recommend it to anyone. I think I got taken for, I paid over $2600 for the small 14 inch piece of pvc that was leaking. See the photos for yourself. I see people on tv getting taken by companies like this, that over charge the customer, never again!!!
Sarah Piszel rated Harts Plumbers, Electricians, & HVAC Technicians 5 stars
a month ago
We had an unexpected plumbing emergency that needed same-day attention. While I was literally cutting into the ceiling drywall of our dining room to locate the source of a leak, my husband called Harts Services. Within a short time, Jesse Hawkins arrived and saved the day. Jesse quickly identified the issue and made the necessary repair on the spot. He could have taken advantage of the urgency and chaos, but instead, he was honest, professional, and charged a very fair price. We were incredibly impressed. Not only is Jesse a fantastic plumber, but he also served our country for over 17 years, including time with the U.S. Army Corps of Engineers. He’s the kind of guy you feel lucky to have in your corner, skilled, trustworthy, and just an all-around great person. We’re so grateful for Jesse and will call him for all our plumbing needs going forward. Highly recommend!
Sebrena Chambers rated Harts Plumbers, Electricians, & HVAC Technicians 5 stars
a month ago
I can’t say enough good things about Harts! I originally scheduled what I thought would be a standard preseason HVAC inspection, with the friendly and professional receptionist. Eloy was the first to come out. He was professional, courteous, and after listening carefully to my concerns, he realized this wasn’t just a routine inspection call. Instead of moving forward with something that didn’t quite fit, he made sure a service technician came out to take a deeper look. That technician was Adam, and I’m so grateful for his honesty and expertise. He thoroughly assessed the issue and determined that the expensive repairs another company had recommended were completely unnecessary. It turned out to be a simple fix, saving me over $1,500! Harts impressed me with their integrity, professionalism, and commitment to doing what’s right for the customer. If you’re looking for a trustworthy HVAC company with skilled and ethical professionals, Harts is it. I’ll definitely be using them again and recommending them to everyone I know!

Reviews Summary

The overall sentiment toward Harts Services, a plumbing and HVAC company, is largely positive with multiple reviewers noting professionalism, responsiveness, and fair pricing. Specific employees such as Jesse Hawkins, Eloy, Chris Owens, and Nolan are often mentioned by name for their skill, integrity, and customer-oriented approach. Criticisms appear in a minority of reviews and focus on issues with high pricing, upselling, and perceived lack of value, indicating some variability in customer experience.

Frequent themes include efficient emergency response, clear communication, technical competence, and transparent explanations from technicians. Many reviewers appreciate thorough inspections, fast resolutions, and proactive updates about the work. Negative feedback, while rare, centers on overcharging for repairs and pressure to replace systems instead of repairing them. Reliability and honesty are recurring positive motifs, with some customers highlighting cost savings when compared to other providers.

Overall, Harts Services is regarded as a reputable and reliable choice for plumbing, electrical, and HVAC needs. The company’s reputation in its service region is strengthened by repeat recommendations and consistently prompt resolutions. Though some dissatisfaction over costs exists, the majority of customer feedback underscores trustworthy service and professional workmanship as defining qualities.
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Frequently Asked Questions About Harts Plumbers, Electricians, & HVAC Technicians

How quickly does Harts Services respond to plumbing emergencies?

Many customers report that Harts Services dispatches technicians promptly, often on the same day as the service request. Emergency issues like leaks or system failures are typically addressed efficiently, minimizing downtime for homeowners.

Are the technicians at Harts Services knowledgeable and thorough?

Reviews frequently mention that technicians take time to diagnose issues carefully, explain their findings, and suggest appropriate solutions. Technicians are often praised for expertise in plumbing, HVAC, or electrical work, with some saving customers unnecessary costs by offering practical repairs.

Will I be pressured to purchase additional services or equipment?

A few customers have expressed concerns about upselling or high pricing for certain services, particularly when system replacements are suggested. Most reviewers, however, note that pricing is transparent and that technicians discuss all options before proceeding.

About Harts Plumbers, Electricians, & HVAC Technicians

Plumbers
Harts Services provides plumbing, HVAC, and electrical repair and maintenance services for residential customers. The company manages emergencies as well as routine inspections, repairs, replacements, and upgrades within these trades. Services are delivered in person at customer homes by trained technicians, often dispatched quickly as needed.

Harts Services operates through a team-based approach, assigning specific technicians to jobs based on expertise and urgency. The company handles customer inquiries via phone and dispatches technicians for same-day or scheduled appointments. Staff members are responsible for on-site problem diagnosis, transparent communication, execution of repairs, and site cleanup, coordinating closely with customers throughout each project.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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