AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Griffin Plumbing, Inc. logo

Griffin Plumbing, Inc. Reviews

Rated 4.9 based on 964 Reviews

3389 Orcutt Rd, Santa Maria, CA 93455, United States

Plumbers Santa Maria

Published on
June 30, 2025
Last updated
June 30, 2025

Reviews Summary

The overall sentiment from reviewers about Griffin Plumbing’s plumbing service is strongly positive, with repeat mentions of staff members being professional, clear, and caring. Reviewers consistently note the team’s willingness to explain options, the competence of technicians such as James, Jake, and Chris, and the helpfulness of office staff including Elizabeth. Common feedback includes praise for friendly interactions, effective communication, and prompt responses—although there are no significant criticisms within the feedback provided.

Key themes throughout the reviews include clear communication, knowledgeable staff, and efficiency in handling plumbing issues like water heater replacements and bathroom fixture installations. Customers appreciate being kept informed of arrival times, the transparency of pricing and options, and post-service check-ins to ensure satisfaction. The ability to quickly address emergencies, provide detailed recommendations, and offer flexible scheduling are frequently recognized by users.

Overall, Griffin Plumbing is regarded as a dependable and customer-focused service provider in the plumbing industry. The repeated references to satisfied long-term clients, effective team collaboration, and thorough service have contributed to Griffin Plumbing’s solid local reputation. The consistency in positive feedback and customer satisfaction reinforces their status as a trusted plumber in the community.
Read more

What Customers Are Saying About Griffin Plumbing, Inc.?

treated us really well

the kindest staff!!

nothing less than stellar

customer service was absolutely top notch

great recommendations

really nice people to deal with

prompt, professional, and thorough

super quick to respond

pricing was amazing

did an excellent job

Trustguide extracts key phrases from reviews about Griffin Plumbing, Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Griffin Plumbing, Inc.'s customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Griffin Plumbing, Inc. Ratings

5

As of Based on 964 revies as of Jun 30, 2025

Griffin Plumbing, Inc. Score

100%

As of Based on 964 revies as of Jun 30, 2025

Got a busrning question about Griffin Plumbing, Inc.?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jun 30, 2025, 964 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Griffin Plumbing, Inc.'s publicly available reviews View source

Pedro Hernandez rated Griffin Plumbing, Inc. 5 stars
3 days ago
James treated us really well. He understood our situation and was helpful in giving us options. He spoke clearly and was straight to the point with a gentle tone. Definitely can tell he’s great at his job! The staff was also very friendly and willing to help!
Tammy Chau rated Griffin Plumbing, Inc. 5 stars
a month ago
Amazing service and the kindest staff!! I came home to our water heater leaking and called Griffin Plumbing because of their stellar reviews. I spoke to Elizabeth, who was wonderful! Elizabeth helped calm me down since I was very stressed about the leak and was able to help squeeze me in even though their day was completely booked. Jake was the technician, and he was so knowledgeable, kind, and patient when answering my many questions. I appreciated that he gave very detailed explanations on the replacement options available. This allowed my partner and me to have all the information before selecting a replacement water heater, and not once did we ever feel pressured to choose a certain replacement over another. I really appreciate Griffin Plumbing for being able to squeeze us into their schedule, being transparent, and helping replace our water heater that same day. I would 100% recommend them!
Barry Reed rated Griffin Plumbing, Inc. 5 stars
a month ago
My experience with this company has been nothing less than stellar. Joy kept us informed of arrival times and was very flexible around our schedule. Jose was great on the first day fixing the immediate problem and James followed the next week with a longer term solution. They explained all the options to us very clearly. If you have plumbing issues, call them!

Frequently Asked Questions About Griffin Plumbing, Inc.

Will Griffin Plumbing explain my service options clearly?

Yes, multiple reviews mention that Griffin Plumbing staff provide clear explanations of available options and ensure customers are kept informed. They frequently offer advice and detail the pros and cons before any work begins.

How responsive is Griffin Plumbing in emergencies?

Customers report that Griffin Plumbing responds promptly to urgent issues, such as water heater leaks, and strives to schedule service quickly—even squeezing in appointments when fully booked.

Does Griffin Plumbing follow up after service?

Yes, reviews frequently mention office staff making post-service calls to check on customer satisfaction and confirm that the work was completed as expected.

About Griffin Plumbing, Inc.

Plumbers
Griffin Plumbing is a plumbing services company specializing in repairs, maintenance, and installations for residential and commercial properties. Their primary offerings include work on water heaters, bathrooms, water softeners, and general plumbing issues. The company delivers its services in person through a team of office staff and technicians.

Griffin Plumbing’s operational model centers on professional scheduling, prompt dispatch of technicians, and clear communication regarding arrival and job details. Technicians provide customers with thorough explanations of options and transparent pricing. The process often includes follow-ups by office staff after service, ensuring tasks are completed and client instructions are addressed efficiently.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15790652250592501083
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.