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Fixfactor Reviews

Rated 4.9 based on 632 Reviews

136 Kingston Rd, London SW19 1LY

Mobile Phone Repair

Published on
January 15, 2024
Last updated
March 13, 2024

What Customers Are Saying About Fixfactor?

Trustguide extracts key phrases from reviews about Fixfactor and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Fixfactor's customers had a positive experience.

Positive
Neutral
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Fixfactor Ratings

5

As of Based on 632 revies as of Jan 15, 2024

Fixfactor Score

As of Based on 632 revies as of Jan 15, 2024

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Customer Reviews

As of Mar 13, 2024, 632 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Fixfactor's publicly available reviews View source

Will rated Fixfactor 5 stars
2 months ago
Very knowledgeable and professional staff. Revived my completely bricked Oneplus 7 Pro, which i know many repair places do not support. The memories, photos and videos were very important for me and they were able to recover all the data onto an external harddrive. The phone now boots up normally - review written on the repaired phone!
Roberto Pereira rated Fixfactor 5 stars
4 months ago
I had a dead laptop, a Lenovo G505s. These guys sorted it quick with super friendly help. Now my PC is back and I am so happy. I would 100% recommend these guys. Don't mess around with others. Top quality place. Thank you so much!
Asif Ahmed rated Fixfactor 5 stars
4 months ago
This is my go to place for any phone, laptop or PC issues. Have been going there for years and already have recommended all my neighbours to FixFactor. Very friendly service, great value and knowledgeable.

Reviews Summary

Evaluation of customer feedback suggests that Fixfactor Hardware & Software Repairs maintains a positive reputation among its clients. Customers frequently commend the company for their technical expertise, with multiple instances of successful complex repairs, from reviving a bricked Oneplus 7 Pro to restoring a dead Lenovo laptop. The recurring theme within the feedback indicates a high level of professionalism, as the company reliably recovers valuable data and handles various hardware issues effectively. Customer experience highlights include the efficiency of service delivery, exemplified by quick turnaround times for repairs, and a friendly customer service approach, often mentioned in tandem with the 'can do' attitude of the staff. Another aspect noted is the provision of additional services such as the 'fix it while you wait' option, which resonates with the convenience sought by clients. Nonetheless, there is a minor mention of external factors such as parking convenience, which could affect overall accessibility and, subsequently, customer satisfaction.

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Frequently Asked Questions About Fixfactor

Can Fixfactor handle repairs for less common device brands and models?

Yes, Fixfactor has a track record of successfully repairing a variety of brands and models, including those that are not widely supported by other repair shops.

Do I need to book an appointment for a repair or can I drop in?

While appointments might expedite service, Fixfactor also offers a 'fix it while you wait' option, indicating flexibility for walk-in repairs.

Can Fixfactor recover data from devices that no longer power on?

Customers have reported that Fixfactor staff are capable of recovering data from devices that are not operating, so data recovery services are indeed available.

About Fixfactor

Mobile Phone Repair

Welcome to Fixfactor, where we elevate repair services in London to an art form. Specializing in mobile phones, computers, drones, and unmatched data recovery, we've been perfecting our craft for 10 years, ensuring each repair is a testament to our commitment to excellence.From shattered screens to unresponsive charging ports, water damage, battery dilemmas, power issues, and software snags, we've got the skills to fix them all. In a rush? We can often mend your mobile phone or laptop while you relax in our store.Our dedication to data recovery is unparalleled. Trust us to salvage your files from damaged hard drives, SSDs, USB drives, mobile phones, or MacBooks.Book your repair experience with us or simply send your device with post.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.