FIXD Automotive Reviews

Customer reviews of FIXD, a car diagnostic tool and related subscription service, are overwhelmingly negative. Reviewers consistently note unauthorized charges for subscription fees, challenges in securing refunds, and difficulty canceling services. Some users cite initial satisfaction with the product’s basic functionality, but nearly all recount problems with the company’s billing practices and customer support responsiveness.

The dominant pattern across feedback is frustration with auto-enrollment in a paid annual subscription, often following a trial period. Many mention that cancellation procedures are unclear or ignored, and several state their bank or PayPal had to intervene to block further charges. Support contact is described as unresponsive or available only at odd hours, leading to suspicion about the company’s legitimacy and business ethics.

Overall, FIXD’s reputation is poor among customers, particularly regarding transparency in billing and honest subscription practices. While a few users acknowledge the tool itself provides useful car diagnostics, trust issues overshadow any product benefits. The company's perceived predatory charging model and lack of effective issue resolution have resulted in a largely negative reputation, with many urging caution or avoidance.

FIXD is a provider of automotive diagnostic products, primarily offering an OBD (On-Board Diagnostics) sensor that connects to vehicles and works in conjunction with a subscription-based software platform. The company operates in the automotive technology sector and distributes its diagnostic modules and services directly to consumers, often through online sales channels.

FIXD deploys a digital delivery model where customers purchase the sensor hardware and are offered access to premium features via a recurring subscription service. Their core workflow typically involves a trial period followed by auto-enrollment in an annual subscription, with software updates and customer support conducted primarily online or via email.