Major themes include punctuality, clarity in guidance, and a focus on making sure installations are completed to customer satisfaction. Customers repeatedly highlight the installers' willingness to answer questions, demonstrate setup procedures, ensure optimal placement, and leave work sites clean. Fastbridge Fiber’s operational transparency and personalized support in various locations, including the mention of price savings, further stand out.
Overall, Fastbridge Fiber is regarded as a reliable, responsive internet service provider. Their reputation among customers is built on well-trained staff, efficient installation processes, seamless onboarding, and strong speed/performance, making them a compelling choice for residents evaluating new fiber internet options.