Extra Space Storage NY Reviews

The overall company reputation of Extra Space Storage, as deduced from the latest customer reviews, appears to be predominantly positive. Clients consistently praise the cleanliness and maintenance of the facilities, as well as the helpfulness and professionalism of the staff, particularly the managers named Aisha, Jack, and Juan. Customers have highlighted the seamless rental process, the excellent security measures in place, and the warm customer service that made them feel valued. However, there are instances of customers experiencing negative interactions, such as the reported incident with a manager named Jackie, who was described as unprofessional and potentially discriminatory. Complaints such as these, while isolated, can tarnish the company’s reputation and highlight a need for consistent customer service training and adherence to professional standards.

Store your belongings at Extra Space Storage on 58 W 143rd St in New York, NY today! Our large selection of storage units, drive up access, drive up units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for.