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Emerald Windows Reviews

Rated 4.9 based on 287 Reviews

2301 N 9th St, Philadelphia, PA 19133, United States

Window Fitters Philadelphia

Published on
March 29, 2024
Last updated
June 18, 2025

Reviews Summary

Overall, customer sentiment toward Emerald Windows is strongly positive, with reviewers describing high-quality workmanship, careful attention to detail, and staff who demonstrate respect for finished homes. Many customers highlight the team’s ability to work around complex challenges such as uneven older houses or difficult installations, and note significant improvements in noise reduction and comfort. While there are a few mentions of initial miscommunications, these appear to be addressed and resolved satisfactorily.

A major theme is the team’s professionalism and thorough cleanup, with praise for staff members like Paul, Louie, Eddie, Bobby, and others who are frequently named for their care and efficiency. Customers often mention clear and pressure-free sales experiences and effective communication throughout the planning and installation process. Another repeated positive is the adaptability shown when working with older or uniquely shaped buildings, as well as thoughtful custom woodwork.

In summary, Emerald Windows is regarded as a highly reliable window supplier whose skilled team consistently delivers detailed and custom solutions for homes, especially in older properties. Customers in Philadelphia and similar regions find value in the expertise, quality installation, and follow-through displayed across both large and small projects. The company’s reputation is grounded in repeat business and positive word of mouth.
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What Customers Are Saying About Emerald Windows?

did an incredible job

fantastic to work with

did a terrific job

A+ start to finish

absolutely wonderful

great to work with

did a great job

went above and beyond

SO happy with our windows

great experience

Trustguide extracts key phrases from reviews about Emerald Windows and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Emerald Windows's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Emerald Windows Ratings

5

As of Based on 287 revies as of Mar 29, 2024

Emerald Windows Score

100%

As of Based on 287 revies as of Mar 29, 2024

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Customer Reviews

As of Jun 18, 2025, 287 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Emerald Windows's publicly available reviews View source

Vince Evangelista rated Emerald Windows 5 stars
5 months ago
I highly recommend Emerald Windows. They did an incredible job. You can tell the crew has a lot of respect for working in finished homes. When you consider the extent of the demolition involved on a job like this, it's amazing to think you can barely tell they were here. We went with black for the outside on the front of the house and it looks stunning. Huge quality-of-life upgrade. No more draft and the house is much quieter too! Thanks guys
Jeffrey Evans rated Emerald Windows 5 stars
3 months ago
Emerald Windows was fantastic to work with! They did 25 new windows for us, removed an old crumbling door, and installed a new wall. We have a very diagonal house and these guys worked wonders to make the windows fit into its weird shape. They did amazing custom woodwork, and even hand-planed most of the trim to ensure it would fit correctly. They pulled design elements from other parts of the house to make sure everything meshed well together. They were very communicative during the whole process, and worked with us to set up a plan for the finishing touches - we want to eventually stain the interior trim to match other parts of the house, so they left them unfinished for us, and even left us a good inventory of wood pieces in case we need them. (Any nail holes in the photos are there because we want to fill them in as we stain the trim ourselves.) Communication was great, the sales experience was great, and we're very pleased we went with them. Thank you Eddie and Bobby! Thank you Tim and Marc! Thank you Todd and Juan!
Stephanie Oleyar rated Emerald Windows 5 stars
3 months ago
We recently had many of the windows in our 100 year old home replaced by Emerald Windows. Louie and Aimeon did a terrific job and were so respectful and tidy while working in our house. Not only do the windows look excellent, our house has had absolutely no drafts during this cold winter! Initially there were some miscommunications between the office staff and myself, but in the end the whole team did everything to make it right. We are very pleased overall!

Frequently Asked Questions About Emerald Windows

Is Emerald Windows experienced with older properties or uneven homes?

Yes, reviewers mention that Emerald Windows has extensive experience installing windows in older and unusually shaped homes, using custom woodwork and careful adjustments to ensure a good fit and match with existing architectural details.

How do Emerald Windows staff handle cleanliness during installation?

Customers note that Emerald Windows’ teams are tidy, frequently cleaning up after themselves both during and after the project, which helps minimize dust and disruption in finished homes. They recommend covering furniture before work begins due to the potential for unexpected dust.

Does Emerald Windows provide flexible options for interior finishing?

Yes, customers report that Emerald Windows can leave interior trim unfinished upon request, allowing homeowners to paint or stain it later to match their preferences or existing decor.

About Emerald Windows

Window Fitters
Emerald Windows supplies and installs windows and doors for residential properties, specializing in replacement projects for older homes and unique structures. The company works with a variety of materials and provides both standard and custom solutions to accommodate diverse architectural needs.

The company operates through an in-person service model. Initial consultations are followed by detailed planning and measurement, after which an installation team carries out the work on-site. Staff coordinate removal of old windows or doors, conduct necessary trim or woodwork, and handle cleanup upon completion. The process is structured to allow input from the homeowner as needed.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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