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Dunraven Windows Reviews

Rated 2 based on 404 Reviews

Heol Mostyn Village Farm Industrial Estate St David’s House, Pyle, Bridgend CF33 6BJ

Window Fitters Bridgend

Published on
August 13, 2025
Last updated
August 13, 2025

Reviews Summary

Customer reviews for Dunraven, a double glazing installer, reveal a mixed reputation balanced between strong service execution and aggressive marketing behaviors. Reviewers consistently note friendly, helpful staff members, punctual workers, and good craftsmanship, with many expressing satisfaction with both installations and communication. However, a recurring theme of pushy post-sale contact, unsolicited calls, and occasional door-to-door sales complaints is evident, impacting the overall tone.

Positive feedback centers on the quality and professionalism in Dunraven’s window, door, and conservatory work. Customers across the region mention clean worksites, adherence to schedule, and timely resolution of installation issues. Instances where aftercare resolved product issues add to a perception of commitment to service. At the same time, negative experiences—mainly regarding repeated unwanted calls and aggressive doorstep tactics—are consistently referenced, particularly by those not seeking further business.

Overall, Dunraven’s reputation as a double glazing installer is divided within its service area. Many regard it as reliable for quality work and responsive aftercare, but prospective clients in the region should be aware of persistent follow-up communications. This pattern is a key consideration for local homeowners evaluating their options.
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What Customers Are Saying About Dunraven Windows?

very friendly and he wasn’t pushy

very happy with everyone from Dunraven windows

very hard working and clean polite and very helpful

after sales service has been great

Couldn't be happier

Trustguide extracts key phrases from reviews about Dunraven Windows and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Dunraven Windows's customers had a positive experience.

Positive
40%
Neutral
0%
Negative
60%

Dunraven Windows Ratings

5

As of Based on 404 revies as of Aug 13, 2025

Dunraven Windows Score

40%

As of Based on 404 revies as of Aug 13, 2025

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Customer Reviews

As of Aug 13, 2025, 404 customers have reviewed this business and rated it 2 Star out of 5. Trustguide conducted an in-depth analysis of Dunraven Windows's publicly available reviews View source

Angela Phillips rated Dunraven Windows 5 stars
10 months ago
Matthew came out to give us a quote for a new conservatory. He was very friendly and he wasn’t pushy at all. The price was very reasonable and we were very happy with the price. We were given a date in September, the tradesmen arrived on time and talked through everything that was going to happen, and when. There was a slight delay due to us deciding earlier in the summer to make it slightly bigger. So the plans sent out was the wrong one, but this was sorted out very quickly. Work continued 3 working days later with a single tradesman by himself for the first day, but then more help came the following day. Everything went smoothly from then on until the next team arrived to install the conservatory. All the workmen were all very friendly, cleaned up after each day and kept our garden clean and tidy. Nothing was too much trouble and they had lots tea & coffees throughout the day. We are nearly there, just waiting for our floor installer who’s currently away at the moment, but hopefully it will be fully useable by mid October. It also gives time for the screed floor to dry fully. We are very pleased with the results and we would definitely recommend Dunraven to anyone local or nearby who wants a conservatory in the future. Thank you to Nicola in the office, for her help with communication throughout the process and all the workmen for their hard work. Thanks again.
Carol Adams rated Dunraven Windows 5 stars
2 months ago
We were very happy with everyone from Dunraven windows, from the representative who listened to what we wanted to the fitters of the doors and windows. The representative was friendly ,polite and helpful but did not pressure us in anyway to proceed with new doors and windows. The company kept us up to date with progress and a start date. The fitters came on time, were very friendly, polite and professional, they got the windows and doors fitted on time and kept things clean and tidy. We would definitely recommend Dunraven windows and should we ever need anything in the future we will certainly contact them. Someone phoned to check we did not have any problems and assured us they would sort any problems should they arrive but so far we are extremely pleased with everything. Lovely people, clean tidy work, great windows and doors we cannot fault this company in any way.
Lyndon Huish rated Dunraven Windows 5 stars
2 months ago
My wife and I have had to replace our Bi folding doors to the rear of our home, We contacted Dunraven windows who, came and gave us a quote, and we went ahead. On the day of fitting they turned up and were great very polite and the three guys who did the work were very hard working and clean polite and very helpful with any questions we had. they did encounter an issue with the doors and were straight on the phone for someone to come from the factory to rectify the issue. The doors look great and are a great improvement to our old ones, quieter and looks better. I did discover an issue with the door shutting and the next day a team turned up and fixed it. The after sales service has been great, the product is great and we are very happy. Many Thanks Dunraven.

Frequently Asked Questions About Dunraven Windows

How do Dunraven’s fitters and tradespeople interact with customers on-site?

Fitters and tradespeople are frequently described as friendly, polite, and professional. Multiple reviews indicate that they arrive on time, communicate project plans clearly, answer questions, and maintain a clean workspace throughout the job.

Will Dunraven contact me after completing my project?

Many reviewers mention receiving repeated follow-up calls or communications from Dunraven offering additional services after project completion. Some have found these contacts persistent, so customers should be aware of ongoing marketing outreach.

Does Dunraven address installation issues or product defects promptly?

Reviews indicate Dunraven responds quickly to installation problems or product issues. Customers report that aftercare teams are sent out promptly to resolve issues, including repairs or adjustments as needed.

About Dunraven Windows

Window Fitters
Dunraven operates in the home improvement industry, specializing in double glazing, conservatories, and the installation of windows and doors. The company primarily delivers its services through direct in-person consultations, quotations, and the physical installation of products by its team of trained tradespeople.

Dunraven’s workflow typically involves an initial appointment for consultation and quotation, followed by scheduled installation carried out by assigned workers or teams. They manage their own project timelines, provide after-installation support, and communicate with clients regarding issues or updates via their office. Operations also include ongoing post-project customer contact.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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