Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Dr. Martens Store Glasgow Reviews

Rated 4.6 based on 264 Reviews

91 Buchanan St, Glasgow G1 3HF

Shoe Shops | Glasgow

Published on
July 14, 2024
Last updated
July 14, 2024

Reviews Summary

Evaluating the multitude of customer reviews for Dr. Martens, the overall company reputation is strongly positive, particularly highlighting the exceptional customer service and the quality of their footwear. The reviews recurrently praise store employees, mentioning individuals by name and commending their helpfulness, product knowledge, and engaging nature. The in-store atmosphere is often described as pleasant, which suggests that the staff training programs effectively foster an environment conducive to positive shopping experiences. Product-wise, the company's provision of a range of sizes, including those that are usually difficult to find, signifies attentiveness to diverse customer needs. Moreover, the reviews suggest that Dr. Martens has successfully addressed the desires of ethically conscious consumers by offering high-quality vegan alternatives to their traditional leather lines. Their footwear is acknowledged for its durability and comfort, with customers noting the longevity of the products even under regular, heavy use.
Read more

What Customers Are Saying About Dr. Martens Store Glasgow?

customer service was excellent

Caitlin was super super helpful

could not have been any more lovely or helpful

looked after so well by Corine

Carlos was so lovely

Caitlin was super helpful

staff were extremely pleasant

service was wonderful

Awesome customer service from Chloe

best quality ones I have tried

Trustguide uses AI to extract key phrases from reviews about Dr. Martens Store Glasgow and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Dr. Martens Store Glasgow's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Dr. Martens Store Glasgow Ratings

5

As of Based on 264 revies as of Jul 14, 2024

Dr. Martens Store Glasgow Score

100%

As of Based on 264 revies as of Jul 14, 2024

Got a busrning question about Dr. Martens Store Glasgow?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 14, 2024, 264 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Dr. Martens Store Glasgow's publicly available reviews View source

Luke Pomeroy rated Dr. Martens Store Glasgow 5 stars
a month ago
I visited this store today as I was looking for some smart casual shoes. The store has a great atmosphere and the customer service was excellent. I'm a size 13 so often have difficulty as most stores only go up to a size 12. They had two of the styles I liked in stock in a size 13, which was a surprise as all of the other stores I had been in such as Timberland didn't have any size 13 in stock. I was served by Chloe who helped me to choose between the two styles. I actually ended up going back and buying the other pair as I liked them both so much. Chloe and the other team members in the store were really friendly, helpful and engaging, so I'll definitely be back soon!
aish mcaree rated Dr. Martens Store Glasgow 5 stars
a month ago
popped in on wednesday to try find my sizing before i ordered online for a present and Caitlin was super super helpful! she got me 4 pairs to try on and answered all my questions! she didn’t make me feel like i was being a bother or anything like that, even though i wasn’t buying them that day. such a lovely person, i would definitely come back. (give her a raise!) xx
Alison Kinnear rated Dr. Martens Store Glasgow 5 stars
a month ago
I popped into the store to look for a particular pair of boots and was greeted by Simon, he could not have been any more lovely or helpful and also recommended a product for my other boots to help soften them. That man is an absolute asset to your team!

Frequently Asked Questions About Dr. Martens Store Glasgow

What sizes does Dr. Martens offer and do they stock larger sizes?

Dr. Martens offers a wide range of sizes, including larger sizes that other stores may not commonly stock, such as size 13. Customers have reported positive experiences finding their size in stores.

Do Dr. Martens shoes last long even with regular use?

According to customer reviews, Dr. Martens footwear is known for its durability and can last for several years, even with regular use. Their shoes are designed to withstand frequent wear, making them a worthwhile investment.

Does Dr. Martens offer any products for customers who avoid animal leather?

Yes, Dr. Martens caters to ethically conscious consumers by providing a selection of high-quality vegan shoes. These alternatives are well-received by customers who avoid traditional leather products.

About Dr. Martens Store Glasgow

Shoe Shops
Iconic footwear brand & retailer supplying chunky shoes & work boots, in many colors & patterns.
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.

How was your experience with Dr. Martens Store Glasgow?

People also checked

schuh logo
Schuh Leeds

Rated 1 stars

Deichmann logo
Deichmann Leeds

Rated 1 stars

schuh logo
Schuh Edinburgh

Rated 5 stars

schuh logo
Schuh Glasgow

Rated 5 stars

schuh logo
Schuh Birmingham

Rated 5 stars

schuh logo
Schuh Manchester

Rated 5 stars

Foot Locker logo
Foot Locker

Rated 4 stars

Footasylum Liverpool - Liverpool One logo
Footasylum

Rated 5 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.