KershKicks Reviews

The overall sentiment for Kersh Kicks, a shoe shop with locations in Manchester and Glasgow, is generally positive but not without criticism. Reviewers frequently praise the helpfulness and knowledge of the staff, with Aaron mentioned for providing excellent customer service. Many customers highly recommend the shop, referencing prompt assistance and positive in-store experiences. Negative feedback centers around inconsistent opening times and issues with online orders, such as delayed responses and refund difficulties.

Key themes include the quality of face-to-face assistance in stores—staff are commended for being attentive and knowledgeable. Efficient in-store transactions are contrasted by frustrations with online support, particularly relating to delivery mishaps, lack of communication via email, and slow or absent refunds. Several reviews come from Manchester-based shoppers, but Glasgow is also mentioned for in-store satisfaction.

Overall, Kersh Kicks is regarded as a well-liked retailer in Manchester and Glasgow, especially for in-person shopping. While the staff earns positive marks, reputation for online and after-sales service presents concerns that prospective customers should weigh when choosing how to shop.

Kersh Kicks is a retailer specializing in footwear and apparel, focusing on high-demand sneakers and related fashion items. The company operates both physical retail locations and an online shop, serving sneaker enthusiasts in Manchester, Glasgow, and beyond.

Kersh Kicks handles sales through in-store transactions and online ordering. The in-person shopping experience emphasizes direct staff assistance, product selection, and immediate purchases, while the online store offers delivery services and customer support via email and social media. Inventory is managed for both channels.