Deichmann's overall company reputation shows a mix of experiences among customers, with repeated mentions about the quality of customer service which varies widely from store to store. While some reviews exhibit satisfaction with timely deliveries, sales, and the value of the products, particularly for customers mindful of their budgets, others express frustration regarding staff attitude and service. A recurrent theme in negative feedback centers around store employees being unhelpful or showing a lack of interest in assisting customers, as well as inventory issues, such as not having desired sizes available. However, the store also receives praise for its range of affordable products, quick delivery for online purchases, and occasional above-and-beyond service from select staff members.
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quick delivery and great service
Good service from staff
really good value
happy customer
fantastic prices
weren't helping
really disappointed
no size available
unprofessional ... intimidated
didn't last 6 months
Not helpful or approachable
no boots that I liked
