Cpr Cell Phone Repair Dallas Uptown Reviews
Rated 4.3 based on 669 Reviews
Mobile Phone Repair in Dallas
2806 N Fitzhugh Ave, Dallas, TX 75204, United States
Published on
February 18, 2024
Last updated
July 10, 2025
The overall company reputation of CPR Cell Phone Repair Dallas Uptown appears to be quite positive, with numerous instances of exceptional customer service noted by patrons. Customers have highlighted the staff's friendliness and efficiency, particularly their ability to provide service even near closing hours and effectively addressing problems. The responsiveness of the owner in resolving an overpayment issue stands out, demonstrating a commitment to customer satisfaction and fairness that has been well-received. A trend of positive experiences includes timely repairs, proactive assistance for customers with additional needs (such as those with children), and commendable service from both front-of-house staff and technicians. While the majority of customers praise the quality of the repairs, with several mentions of devices 'looking brand new', there are concerns about the use of non-OEM parts and an incident where a repair led to additional damage.
Based on customer feedback, there is at least one instance of CPR Cell Phone Repair Dallas Uptown not using OEM parts, which affected the functionality of the repaired device. It is advisable to inquire directly with the store about the types of parts used during the repair process.
Many reviews commend CPR Cell Phone Repair Dallas Uptown for their fast service, with some repairs being completed within an hour and technicians efficiently meeting appointment times. However, it's always best to consult with the store for estimated repair times as they may vary.
In situations where service issues arose, such as an overpayment or additional damage during a repair, CPR Cell Phone Repair Dallas Uptown has shown to be responsive. The owner personally reaches out to resolve billing issues, and they have invited customers back for corrective service when needed.
Repair shop for smartphones & other small electronics, plus refurbished phones for sale & trade.
