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Cmit Solutions Reviews

Rated 4.9 based on 102 Reviews

330 Madison Ave, New York, NY 10017, United States

It Services | New York, NY

Published on
January 19, 2024
Last updated
March 13, 2024

Reviews Summary

CMIT Solutions of Wall Street and Grand Central appears to hold a largely positive reputation among its clients, as reflected in a series of recent reviews. Clients commend the company for its professionalism, responsiveness, and depth of IT knowledge. Technicians such as Robert and Francisco receive specific praise for their prompt, resourceful, and professional demeanor. Customer experience is generally characterized by quick resolution times and support availability outside of standard business hours, such as on Sundays. There is, however, a note of inconsistency regarding response times for minor requests, which seem to take longer than expected. Furthermore, a notable exception in the overall positive feedback landscape is a critique about the company's failure to deliver on promises and being unresponsive, which is a significant detractor in an otherwise commendable service record.

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What Customers Are Saying About Cmit Solutions?

Trustguide uses AI to extract key phrases from reviews about Cmit Solutions and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Cmit Solutions's customers had a positive experience.

Positive
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Cmit Solutions Ratings

5

As of Based on 102 revies as of Jan 19, 2024

Cmit Solutions Score

As of Based on 102 revies as of Jan 19, 2024

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Customer Reviews

As of Mar 13, 2024, 102 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Cmit Solutions's publicly available reviews View source

Theresa U rated Cmit Solutions 5 stars
a year ago
The wait for the premier desk was only 2 min today and as soon as I spoke with Robert, he was on the issue and had it resolved quickly after. I appreciated how pleasant he was and his promptness. Thank you!
Carlos Fuentes rated Cmit Solutions 5 stars
a year ago
CMIT has become an invaluable asset to our IT support. They are professional and knowledgeable in all aspects of IT. I would highly recommend them for any of your IT Support needs. Carlos Fuentes Director Of IT Samelson-Chatelane-Coral-Aperture
Adrian Dickson rated Cmit Solutions 5 stars
a year ago
The technician is polite and resourceful. However, it always astounds me that for a simple patch authorization, which is what I needed in this case for a Whatsapp update, it will inevitably delay 15 to 20 minutes regardless. Surely, this can be done faster.

Frequently Asked Questions About Cmit Solutions

How quickly can I expect CMIT Solutions to respond to an IT issue?

CMIT Solutions is recognized for their promptness and availability, with reports of quick responses even on Sundays. Typical wait times can be as short as 2 minutes, but some tasks may require a 15 to 20-minute window to address.

Do CMIT Solutions technicians have expertise in a wide range of IT challenges?

Yes, clients have identified CMIT Solutions' technicians as experts in the IT field, capable of handling a diverse array of technical issues with a professional and knowledgeable approach.

What if CMIT Solutions is unable to resolve my issue?

While CMIT Solutions strives to resolve all issues, there are cases where technical limitations such as outdated hardware may prevent a successful outcome. In such instances, CMIT's dedication to service is evident, but managing expectations upfront regarding the scope of service capabilities is advised.

About Cmit Solutions

It Services

CMIT specialize in IT solutions that monitor your computers and systems 24 x 7 x 365. This proactive management system notifies us when any device on your network experiences an issue, backs up your data safely and securely, and prevents cyber security problems before they affect your business. Protect your business from malware, hackers, viruses and the most commonly avoidable security risk of all: human error by your own employees. As the cyber security threat landscape constantly changes. You

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.