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Chimney Professionals Inc.
Chimney Professionals Inc.

Chimney Professionals Inc. Reviews Summary

Chimney Sweeps | New York, NY

What do customers say about Chimney Professionals Inc.?

As of Jan 09, 2024, 48 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
January 9, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
48
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Chimney Professionals Inc.'s customer reviews analysis

Chimney Professionals Inc. has established a reputable standing based on the analysis of recent customer reviews, which consistently highlight the company's honesty, professionalism, and knowledge. Customers have expressed high satisfaction with the company's ability to diagnose and effectively resolve issues such as draft problems, blocked chimney flutes, and maintenance concerns. The feedback underscores the company's quick responsiveness, its aversion to unnecessary upselling, and its dedication to providing fair prices. The trend in reviews also indicates a strong emphasis on cleanliness and maintaining clear communication with clients throughout the service process. Multiple customers have recommended their services confidently to others, suggesting a positive overall customer experience and trust in the company's expertise.

Positive Feedback

Key aspects of customer feedback for Chimney Professionals Inc. revolve around the company's prompt service, cost-effectiveness, and thoroughness. Customers appreciate the timely response to their service requests, including immediate resolution of issues such as bird nests in vents and ensuring safety installations like caps to prevent future problems. Testimonies frequently commend the company for fair pricing, surpassing competitors' quotes, and openness about job scope without pressuring clients into expensive, unnecessary procedures. Additionally, the meticulousness of the technicians in their craft, alongside their professional demeanor, has led to a strong recommendation culture among customers, with praise for the lack of residual mess post-service and the company's commitment to annual maintenance schedules.

Concerns and Threads

While the customer feedback for Chimney Professionals Inc. is overwhelmingly positive, the available reviews do not explicitly highlight any pervasive negative aspects. It should be noted, however, that the absence of explicit criticism in the material provided does not necessarily indicate a complete lack of negative experiences; it may simply reflect a selection bias in the reviews acquired. If there were drawbacks, they are not apparent in the customer feedback currently analyzed. Therefore, prospective clients are encouraged to conduct a comprehensive review of feedback across various platforms or directly inquire with the company for assurance of service quality.

Frequently asked questions about Chimney Professionals Inc.

How quickly can I expect Chimney Professionals Inc. to respond to service requests?

Chimney Professionals Inc. has demonstrated a quick response rate to service requests, with customers reporting prompt replies and next-day service in some cases. They prioritize timely communication with clients.

Does Chimney Professionals Inc. provide fair and transparent pricing?

Customer reviews frequently mention the fair pricing offered by Chimney Professionals Inc. The company is commended for being cost-effective and providing accurate assessments without pressuring clients into unnecessary or overly expensive services.

Are the Chimney Professionals Inc. technicians proficient in cleanup after services?

Technicians from Chimney Professionals Inc. are noted for their professionalism and cleanliness, leaving no mess behind post-service. Customers appreciate the meticulousness with which they conduct their services.

Recent customer reviews and testimonials for Chimney Professionals Inc.

Chimney Professionals Inc.
Kate F
5-Star
a month ago
Had an inspection and a draft pressure test performed. We had a draft issue in the fireplace, Michael quickly installed a turbine to correct the issue! Was cheap and quick! Definitely recommend
Chimney Professionals Inc.
Tera Global
5-Star
a year ago
Literally the most honest, knowledgeable and friendly business that I've worked with in a long time! These guys took what could have been a stressful and complicated job to open up my brownstone blocked chimney flute and ill-existing fireplace box and made it a positive, fun and communicative experience. The Chimney Professional staff are all very knowledgable, committed and honest. Prior to hiring Chimney Professionals for my job, I had met with six other companies but did not feel confident in their abilities or the scope of work which they had quoted me as well as a fear of upselling. After speaking with and subsequently hiring Chimney Professionals to perform the initial inspection, they truly were able to diagnose the scope of work and provide an accurate assessment of the work to be done. Throughout the process, they were communicate, friendly, clean (despite this being a very messy job) and maintained good relations with everyone involved along the way. The final product is very well done, looks great and functions perfectly. You will be so satisfied if you hire these guys for your fireplace and chimney work! I cannot recommend them enough (even though I am already telling all of my neighbors and friends about them!) Thanks for doing such a wonderful job Chimney Professionals! Services: Stove & fireplace cleaning, Chimney inspections, Downdraft repair, Chimney repair & restoration, Chimney flue cleaning, Chimney cleaning, Chimney fan installation, Fireplace installations
Chimney Professionals Inc.
Dan Zz
5-Star
a year ago
Found that birds were building nests in my dryer vent pipe line on Sunday and called Mike. Got prompt response from Mike and he came the next day with his team to clear the birds nests for me. and he came a second time to install a bird guard at a height of third floor for me after I specified the requirements. Mike always let me know when he will arrive in advance which I appreciate. Now I can have a good sleep without the the bird scratching sound in the vent pipe. you can tell how much branches and leaves Mike cleaned from the vent pipe from the picture. Service: Dryer vent cleaning
Read all reviews

About Chimney Professionals Inc.

Chimney Sweeps

Professional and Experienced Chimney Services

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