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Big Yellow Self Storage Reviews

Rated 4.6 based on 672 Reviews

400 Wick Ln, Bow, London E3 2JG

Self Storage | London

Published on
January 9, 2024
Last updated
March 13, 2024

Reviews Summary

Big Yellow Self Storage Bow has garnered predominantly positive feedback, with customers highlighting the excellent service they receive, particularly praising the helpful and efficient staff. Poppy, Gary, Adam, Chris, Kai, and Jag are repeatedly commended for their kindness, friendliness, and proficiency in making the check-in process straightforward and stress-free, resulting in a seamless customer experience. The facility is perceived as providing good value, with sensible pricing and transparency in charges, avoiding hidden fees. Customers find the facility secure and appreciate the deals offered. The online check-in is seen as an efficient system, and the company is noted for not overburdening clients with communications. The feedback suggests the company exhibits a strong reputation in terms of customer service and providing a hassle-free storage experience.

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What Customers Are Saying About Big Yellow Self Storage?

Trustguide uses AI to extract key phrases from reviews about Big Yellow Self Storage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Big Yellow Self Storage's customers had a positive experience.

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Big Yellow Self Storage Ratings

5

As of Based on 672 revies as of Jan 09, 2024

Big Yellow Self Storage Score

As of Based on 672 revies as of Jan 09, 2024

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Customer Reviews

As of Mar 13, 2024, 672 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Big Yellow Self Storage's publicly available reviews View source

Sarah Heanaghan rated Big Yellow Self Storage 5 stars
a month ago
Poppy helped me to check in and get sorted with my space. She was so kind and friendly and SO helpful!! She made the whole process so easy and stress-free. I was so happy with the experience and it really helped end a stressful day of packing, on. a lovely note. Thanks Poppy! You're the best!
Philip Glanville rated Big Yellow Self Storage 5 stars
3 months ago
Can't recommend this place enough, really good on price, but don't spam you with lots of emails and calls. The online induction and checking-in worked really well, sensible pricing for insurance and lock, so again no hidden 'extras' and when I arrived Gary was amazing on the front desk, completing check-in quickly, as well as explaining how everything worked, letting my movers in and showing me the unit. Brilliant service end to end.
Karolina Sokolowska rated Big Yellow Self Storage 5 stars
3 months ago
Recently we rent a space in Yellow Boxes Bow. Everything went super smoothly. Facility seems very secure and offers good deals taking into account quality and comparing to the market prices. Employees were very helpful and knowledgeable. Big thanks to Adam and Gary who were helping with the explanation, viewing and contract. You were amazing! ;)

Frequently Asked Questions About Big Yellow Self Storage

Is the check-in process at Big Yellow Self Storage Bow truly hassle-free?

According to recent customer reviews, the check-in process is frequently described as easy, straightforward, and stress-free, with helpful staff available to guide customers through the process.

Are there any hidden fees I should be worried about with Big Yellow Self Storage Bow?

Customers have reported a transparent pricing model with no hidden costs. Prices for storage units, insurance, and locks are described as reasonable and sensible by reviewers, suggesting clear communication about charges.

How secure is the storage facility at Big Yellow Self Storage Bow?

Security is often highlighted in the reviews, with customers feeling reassured about the safety of their belongings. The facility is portrayed as very secure, though it is always recommended to inquire about specific security measures in place.

About Big Yellow Self Storage

Self Storage

Self Storage Units

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.