AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.

Bertie's Proper Fish & Chips Reviews

Rated 4.5 based on 6717 Reviews

9 Victoria St, Edinburgh EH1 2HE

Fish & Chips Edinburgh

Published on
April 28, 2024
Last updated
June 15, 2025

Reviews Summary

Reviewers consistently note a highly positive sentiment toward Bertie’s Fish & Chips in Edinburgh, emphasizing the consistent quality of the food, particularly the crispy batter and tender, flaky fish. Many customers comment on the reliable standards across multiple visits and appreciate thoughtful accessibility features such as elevators for luggage. While a few minor critiques appear—such as a breading considered slightly too oily—the majority of feedback is strongly favorable.

Common feedback includes praise for the friendly and efficient staff, with several specific mentions of team members who go above and beyond, such as Mo. Patrons frequently mention the wide variety of options, including vegetarian choices and Muslim-friendly selections, as well as practical details like swift service and reasonable wait times. Bertie’s is regarded by customers as equally suitable for tourists and locals and noted for delivering value and accessibility.

Overall, Bertie’s Fish & Chips is regarded as a culinary highlight in Edinburgh, consistently delivering authentic fish and chips with a commitment to quality and considerate service. Repeat business and specific praise for both food and staff reinforce its strong reputation within the local dining scene.

Read more

What Customers Are Saying About Bertie's Proper Fish & Chips?

consistently excellent

went above and beyond

delightful experience

crispy without being greasy

made us feel right at home

good value and the service was efficient and very friendly

very good, as well as the fish

deliciously moist and sweet

friendliest staff

best - if not THE BEST

Trustguide extracts key phrases from reviews about Bertie's Proper Fish & Chips and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 93% of Bertie's Proper Fish & Chips's customers had a positive experience.

Positive
93%
Neutral
7%
Negative
0%

Bertie's Proper Fish & Chips Ratings

5

As of Based on 6717 revies as of Apr 28, 2024

Bertie's Proper Fish & Chips Score

93%

As of Based on 6717 revies as of Apr 28, 2024

Got a busrning question about Bertie's Proper Fish & Chips?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jun 15, 2025, 6717 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Bertie's Proper Fish & Chips's publicly available reviews View source

Alan rated Bertie's Proper Fish & Chips 5 stars
3 weeks ago
Absolute gem in Edinburgh! Bertie's serves the most delicious fish and chips I've had - perfectly crispy batter with flaky, tender fish inside and proper chunky chips that are never greasy. What sets them apart is their thoughtful accessibility features, including an elevator for luggage. This made it so convenient for my traveling friends with suitcases who didn't have to struggle with stairs. I've visited several times during my stays in Edinburgh, and the quality has remained consistently excellent. Their commitment to maintaining high standards is impressive, with the same delicious taste every visit. Definitely a must-visit for both locals and tourists looking for authentic, quality fish and chips in a convenient, accessible location. A reliable culinary highlight in Edinburgh!
Riza Zainudin rated Bertie's Proper Fish & Chips 5 stars
a month ago
We recently dined here and had a truly delightful experience. From the moment we walked in, we were warmly welcomed and served by Mo, who went above and beyond to make our evening enjoyable. Mo was incredibly knowledgeable and helpful, recommending a variety of options from the menu and explaining the different sauces in detail. His suggestions were spot-on — the food was fresh, flavorful, and cooked to perfection. The batter on the fish was crispy without being greasy, and the chips were just the right balance of soft and crunchy. What really stood out was the personal touch. Mo’s friendly demeanor and attention to detail made us feel right at home. His passion for the food and his service elevated the whole experience. Whether you’re a fish and chip traditionalist or looking to try something a little different, Berti’s delivers on quality and taste. We’ll definitely be back — and we’ll be asking for Mo again!
Bill Lakie rated Bertie's Proper Fish & Chips 5 stars
a month ago
We enjoyed our plate of battered fish and chips. The fish was prepared excellent and the coating on the fish was delicious. The batter was crisp and the fish was tender and flakey. The fish was the star of the dish. The chips were average. We felt the meal of good value and the service was efficient and very friendly. There was very little wait time from ordering until the order was on our table. Definitely stop and enjoy a plate.

Frequently Asked Questions About Bertie's Proper Fish & Chips

Is Bertie's Fish & Chips accessible for people with luggage or limited mobility?

Yes, Bertie's Fish & Chips in Edinburgh is equipped with thoughtful accessibility features, including an elevator for luggage, making it convenient for travelers and guests who may have difficulty with stairs.

Are there vegetarian or dietary-inclusive menu options at Bertie's?

Bertie's Fish & Chips offers a variety of menu choices, including vegetarian dishes and options suitable for Muslim dietary requirements, in addition to traditional fish and chips.

How consistent is the quality and service at Bertie's Fish & Chips?

Customers report that the quality of food and service at Bertie's Fish & Chips remains consistent across multiple visits, with staff maintaining high preparation standards and delivering efficient, friendly service.

About Bertie's Proper Fish & Chips

Fish & Chips
Bertie's Fish & Chips is a restaurant operating in the food service industry, specializing in traditional British fish and chips as well as offering a range of related menu options, including vegetarian and dietary-inclusive dishes. The business serves customers in-person at its physical location in Edinburgh.

The company provides table service with a dine-in model, offering an accessible venue that features amenities such as elevators. Operations emphasize efficient ordering processes with minimal wait times, and staff are visibly present, assisting customers with menu choices and providing personalized recommendations. The restaurant maintains consistent preparation standards for its core offerings.

Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
9506692637329829717
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.