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Balfe's Bikes Dulwich Reviews

Rated 4.8 based on 716 Reviews

34-36 E Dulwich Rd, London SE22 9AX

Bicycle Shops London

Published on
January 9, 2024
Last updated
June 16, 2025

Reviews Summary

Based on customer reviews, Balfe's Bikes Peckham has established a highly positive reputation for its attentive service and professional staff. Reviewers consistently note friendly and efficient service, with specific mentions of team members like Michael, Fred, and Pablo making a considerable impact. Positive feedback centers on expertise, willingness to resolve issues promptly, and tailored advice during the purchasing process. There are no substantive criticisms or negative remarks present in the current reviews, though it is worth noting the sample may not reflect the full range of experiences.

Frequent themes across these reviews include staff friendliness, hands-on support, and a readiness to help with both minor adjustments and significant purchases. Customers appreciate the approachable atmosphere, value knowledgeable guidance, and highlight the shop's willingness to go the extra mile. Additional praise is given for the smooth online ordering and click-and-collect process, showing operational flexibility. The Peckham location is also positively referenced, lending credibility to the in-store experience alongside digital transactions.

Overall, Balfe's Bikes Peckham is regarded as a reliable and community-oriented bicycle shop in London, with reviewers expressing strong intentions to return for future needs. The consistent focus on helpfulness, expertise, and flexible shopping options suggests a robust reputation locally. Repeat endorsements and appreciation for specific staff members further reinforce Balfe's standing in the area.
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What Customers Are Saying About Balfe's Bikes Dulwich?

very efficient process

could not have been more helpful

made a few tweaks that made a big difference

staff are super helpful, and the prices are very reasonable

went the extra mile to help

very professional to answer all my questions

gave me confidence I’ll be safe :)

can’t do enough to help out

fixed the gears super quickly, and for free

nothing is too much trouble

Trustguide extracts key phrases from reviews about Balfe's Bikes Dulwich and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Balfe's Bikes Dulwich's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Balfe's Bikes Dulwich Ratings

5

As of Based on 716 revies as of Jan 09, 2024

Balfe's Bikes Dulwich Score

100%

As of Based on 716 revies as of Jan 09, 2024

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Customer Reviews

As of Jun 16, 2025, 716 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Balfe's Bikes Dulwich's publicly available reviews View source

Henry Bee rated Balfe's Bikes Dulwich 5 stars
a month ago
Highly recommend this bike shop. Ordered online for a click and collect. Very efficient process. Staff were friendly and super helpful. Michael, and a colleague who helped fit a pannier rack, were particularly great! I will for sure be back if I have any bike issues in the future.
Tom Haimovici rated Balfe's Bikes Dulwich 5 stars
a week ago
A proper neighbourhood bike shop and repair with great service. The guys on the counter could not have been more helpful when I came in to ask for help with my daughters bike and a cross threaded pedal. Really appreciate it lads.
Rhiannon Wakefield rated Balfe's Bikes Dulwich 5 stars
a week ago
I popped into Balfe's in Peckham a few months ago when my bike wasn't sounding so good. I showed one of the mechanics Fred and he was so helpful, took a look at my bike and made a few tweaks that made a big difference. Really helpful and nice staff!

Frequently Asked Questions About Balfe's Bikes Dulwich

Can I get help with bike repairs for small issues?

Yes, reviews show that Balfe's Bikes Peckham is willing to assist with both minor problems and larger repairs, often making quick fixes or adjustments—sometimes at no extra charge.

Is in-person advice available if I’m unsure about which bike to purchase?

Yes, customers report being able to ask detailed questions and try out bikes in store, receiving expert guidance from staff members during their decision-making process.

Does Balfe's Bikes Peckham offer an online ordering and collection option?

Yes, online orders can be placed through their website and collected in store using a click-and-collect system. This allows for flexible shopping combined with in-person support.

About Balfe's Bikes Dulwich

Bicycle Shops
Balfe's Bikes Peckham operates as a retail bicycle shop offering sales of bikes, cycling accessories, and parts, alongside repair and maintenance services. The business serves local cycling enthusiasts and commuters, as well as those making purchases online for in-store collection. Its main focus is providing physical products and technical support for cyclists.

The company runs both a brick-and-mortar store and an online platform, enabling customers to buy equipment, book repairs, and access technical assistance. Staff are available in person to offer expertise, handle bike fittings, perform safety checks, and address mechanical issues. The workflow emphasizes fast, direct assistance and accommodates both in-store and click-and-collect transactions.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.