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Cycle Lane Reviews

Rated 4.7 based on 257 Reviews

193 Clarkston Rd, Glasgow G44 3BS

Bicycle Shops | Glasgow

Published on
April 18, 2024
Last updated
April 18, 2024

Reviews Summary

Cyclelane appears to have established a strong reputation based on the latest customer reviews, which reflect a consistently high level of satisfaction among consumers. The reviews recurrently praise the knowledgeable staff, seamless service, and the quality of the bicycles offered. Customers commend the shop for its helpfulness in the sizing and fitting process, responsiveness to questions, and their willingness to provide guidance on maintenance. The company's capacity to deliver excellent before and after-sales service is frequently exemplified. Moreover, Cyclelane's responsiveness to supply and demand challenges, such as stocking sought-after items and expedient delivery, further solidifies their esteem in the market. These accounts convey an image of a customer-centric business that values service quality and could strongly influence potential customers' decision to patronize Cyclelane for purchases, rentals, or repairs.
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What Customers Are Saying About Cycle Lane?

Trustguide uses AI to extract key phrases from reviews about Cycle Lane and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Cycle Lane's customers had a positive experience.

Positive
Neutral
Negative

Cycle Lane Ratings

5

As of Based on 257 revies as of Apr 18, 2024

Cycle Lane Score

As of Based on 257 revies as of Apr 18, 2024

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Customer Reviews

As of Apr 18, 2024, 257 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Cycle Lane's publicly available reviews View source

Gavin Miller rated Cycle Lane 5 stars
a day ago
Bought a new bike for my 6 year old daughter this weekend and collected on Monday. Guys in the shop were very knowledgeable and took their time when sizing her on the bike, etc. Collection was seamless and she is over the moon! Thanks again!
Ryan Macready rated Cycle Lane 5 stars
2 weeks ago
I went into Cycle Lane today with an issue with my SRAM shifter. We discussed the issue and he switched the battery out and synced my shifters. I went to pay and he would only charge me for the battery. Brilliant service and I'll definitely be back. Would thoroughly recommend *****
Dale Hall rated Cycle Lane 5 stars
2 weeks ago
I hired a gravel bike from Cyclelane for a week while I was visiting Glasgow in November 2021. It was a fantastic experience and made my trip so much more fun. Even though it was a busy period, the shop managed to set me up with a great bike that fit me well, and at a very reasonable rate (slightly less expensive than what I had seen for other shops in Scotland). They also included a lock, pump, spare tube, and helmet free of charge with the rental. The bike was perfectly maintained, and about 150 miles of riding went by without a single problem. The staff were easy to communicate with (even from across the Atlantic) and very happy to help - they clearly love to help cyclists get out and ride. They also gave me some good recommendations for bike rides in the broader area, including going to the Whitelee Wind Farm, which was an incredible experience. Though I didn't have the need to buy anything from the shop, it looked like they were well stocked with about anything you could need. I highly recommend Cyclelane for cycle purchase, hire, or repair, and I will definitely come back if I ever happen to be in Glasgow again.

Frequently Asked Questions About Cycle Lane

Can I expect Cyclelane to provide timely and clear communication during the purchase and delivery process?

Yes, customers have reported that Cyclelane offers clear email updates and expedient delivery services, ensuring a satisfactory purchasing experience.

Does Cyclelane offer advice and support for bike maintenance and adjustments?

Absolutely, reviews indicate that Cyclelane's staff are eager to provide guidance on maintenance and modifications, making their service particularly useful for cyclists of all expertise levels.

Are the prices at Cyclelane competitive and do they offer any additional free accessories with rentals?

Customer feedback reflects that Cyclelane offers very reasonable rates, slightly less expensive compared to other shops. They often include additional accessories such as locks, pumps, spare tubes, and helmets free of charge with bike rentals.

About Cycle Lane

Bicycle Shops
Bicycles, clothing and accessories for every cyclist, casual to keen, with hire service and repairs.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.