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Woodrup Cycles Reviews

Rated 4.8 based on 264 Reviews

345-347 Kirkstall Rd, Burley, Leeds LS4 2HD

Bicycle Shops | Leeds

Published on
April 18, 2024
Last updated
April 18, 2024

Reviews Summary

Analyzing the recent reviews for Woodrup Cycles Leeds, the company appears to possess a strong reputation for customer service, technical skill, and professional bike fitting. Customers routinely praise the thoroughness and expertise of the staff, particularly Tee Jay, who is frequently mentioned for her detailed and personal approach to bike fittings. The attentiveness and approachability of the employees contribute heavily to customer satisfaction, with instances of prompt and helpful service bolstering the company's image. The shop’s honesty in service recommendations and fairness in pricing, as noted in a customer’s experience with their bike's condition assessment, reinforce trust within their customer base. Furthermore, the mention of a welcoming environment from the moment of entry signifies a positive overall customer experience. Recurring themes include exceptional service, high technical competence, and personalized care.
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What Customers Are Saying About Woodrup Cycles?

Trustguide uses AI to extract key phrases from reviews about Woodrup Cycles and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Woodrup Cycles's customers had a positive experience.

Positive
Neutral
Negative

Woodrup Cycles Ratings

5

As of Based on 264 revies as of Apr 18, 2024

Woodrup Cycles Score

As of Based on 264 revies as of Apr 18, 2024

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Customer Reviews

As of Apr 18, 2024, 264 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Woodrup Cycles's publicly available reviews View source

Shahfizal Zainuddin rated Woodrup Cycles 5 stars
3 weeks ago
Rollin' into the day with my e-bike acting up like a wild stallion with a mind of its own, I first moseyed on over to Halfords bike shop, lookin' for some help. But as luck would have it, they told me I need to hitch my wagon and book a time if I was hopin' to get any service, leaving me high and dry just when I had a close call with a car near Leeds City Center, on account of my brakes not biting down right. Not one to sit around like a tumbleweed in the breeze, I set my sights on Woodrup bicycle shop, figured I'd try my luck there. No sooner had I swung through their doors, a kindly lady welcomed me with a smile as warm as a Texas sunrise, and quicker than you can say "giddy up," she rustled up a staff member to come take a gander at my unruly steed. Turns out, the troublemaker was a disobedient brake caliper. They rolled up their sleeves and set to work, fitting my ride with a brand spankin' new Shimano brake caliper on the back. Let me tell you, it's like night and day! My steed's now stopping on a dime, making me feel a heap safer galloping through the city streets once again. Big tip of my hat and a hearty "thank you" to the folks over at Woodrup bicycle shop. You bet your boots I'll be riding back through their doors whenever my bike starts acting the fool again. Y'all have turned me into one satisfied cowboy.
Alex Bradley rated Woodrup Cycles 5 stars
a week ago
Excellent bike fitting with Tee Jay. Tee Jay was really knowledgable and clearly well qualified. The bike fitting was in depth and covered cycling level, loads of measurements, and sporting and injury history. I’ve come away confident I’ll be getting the best out of my bike with a comfort tailored to me. Tee Jay also offers to follow up in a few weeks once you’ve got some miles done on it in case any tweaks are required at no extra cost. I’d certainly recommend Tee Jay’s bike fitting expertise and will be getting my next bike fitting here when I need one.
Lynne Wright rated Woodrup Cycles 5 stars
a week ago
I bought an e-bike a few weeks ago (not from Woodrup’s), and on the first ride out on it, I was in a lot of pain in my groin, hips & thigh’s. It took me almost 4 weeks to recover, so a friend suggested I book in for a professional bike fit before getting back on again. My husband buys his bikes from Woodrup’s and he is always impressed with the service so I booked in with Tee Jay. She took several measurements of my body and entered them into the computer. She then measured my bike. A lot of adjustments were required to make my bike fit my body, which she and her team did while I waited. She was extremely knowledgeable about biking and the human anatomy and explained the reason for my injuries, giving me excellent advice how to avoid them going forward. I was with her a very long time, but she was keen that we didn’t rush the appointment. She answered all my questions and suggested we set up another appointment so she can see how I fare with the adjustments to my bike, and to see if anything else needs tweaking. I was blown away by her warmth, professionalism, vast knowledge and her genuine determination to get me fit, and wanting to ride again, without the risk of further problems. I can honestly say it was the best money I have spent in a very long time. Thank you Tee Jay. You are a complete superstar. Thanks also to the lads in the shop who did some of the adjustments and helped put my very heavy bike back in my car !

Frequently Asked Questions About Woodrup Cycles

Do I need to book in advance for bike servicing or fittings at Woodrup Cycles Leeds?

While the reviews suggest that Woodrup Cycles can accommodate walk-ins, it is generally advisable to book in advance to ensure availability, especially for professional bike fittings with specialists like Tee Jay.

Can Woodrup Cycles help me if I'm experiencing discomfort during rides on my e-bike?

Yes, Woodrup Cycles offers professional bike fitting services by experts, including Tee Jay, who can make necessary adjustments and provide advice based on your body measurements and riding style to enhance comfort and prevent injuries.

Is the store competent in handling high-tech cycling equipment, such as e-bikes?

Certainly, Woodrup Cycles has received positive feedback for their technical expertise in handling a range of cycling equipment, including e-bikes, and customers have been satisfied with their repair services and technical advice.

About Woodrup Cycles

Bicycle Shops
At Woodrup Cycles our aim is to provide the best service possible to cyclists of any age and ability, from your first bike to the latest in cycling ebike technology. Whether you're commuting, racing or mountain biking Woodrup’s will provide you with the very best products from the worlds leading cycle manufacturers. We carry an extensive range of parts, clothing and accessories from leading manufacturers set out over two floors at our shop on Kirkstall Rd in Leeds. Our bike brands include Bianchi, Yeti, Cube, Giant, Liv, Kona, Riese and muller, Frog and many more. We stock parts from Mavic, Shimano, Hope, Lazer, Kask, Altura amongst many more.
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.