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Cookson Cycles Reviews

Rated 5 based on 642 Reviews

195 Bury New Rd, Whitefield, Manchester M45 6GE

Bicycle Shops | Manchester

Published on
April 15, 2024
Last updated
April 15, 2024

Reviews Summary

The reviews for Cookson Cycles present a consistently positive picture of both the company's products and customer service. Customers frequently praise the thoroughness and speed of the services provided, ranging from repairs to full bike servicing. Noteworthy is the emphasis on professional and knowledgeable staff who show an evident commitment to customer satisfaction by offering helpful advice and ensuring that products are set up attentively. Personalized services, such as setting up bike suspensions and ensuring compatibility with accessories, enhance the purchasing experience, contributing to repeat patronage and recommendations to others. The expressions “customers for life” and consistent references to high levels of customer care show that Cookson Cycles has cultivated a loyal customer base through its professional and welcoming approach.
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What Customers Are Saying About Cookson Cycles?

Trustguide uses AI to extract key phrases from reviews about Cookson Cycles and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Cookson Cycles's customers had a positive experience.

Positive
Neutral
Negative

Cookson Cycles Ratings

5

As of Based on 642 revies as of Apr 15, 2024

Cookson Cycles Score

As of Based on 642 revies as of Apr 15, 2024

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Customer Reviews

As of Apr 15, 2024, 642 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Cookson Cycles's publicly available reviews View source

Rudolf Szentimrey rated Cookson Cycles 5 stars
a month ago
Excellent service, fast shipping, and the product is perfect, original Bontrager, can not go wrong. It was the first time I did shopping here, but definitely not the last! I will recommend Cookson Cycles to all my biker friends! Thank you!
PK rated Cookson Cycles 5 stars
5 days ago
It’s a great bike shop - I bought remotely a Scott gravel bike from those guys - everything went seamless from A to Z - would definitely buy again even though I am not local to those guys - highly recommended!
R Tonge rated Cookson Cycles 5 stars
5 days ago
I have a full suspension trek that I’d not touched for years. Took it here and they serviced rear and front shock aswell as my dropper post, new chain ring, cassette and rear mech plus loads of other stuff. The bike is now running like new. They carried the work out promptly and the cost was as to be expected for the amount of work I had done. Great knowledgeably staff. 5 star xxxxx

Frequently Asked Questions About Cookson Cycles

What types of services does Cookson Cycles offer?

Cookson Cycles offers a range of services including full bike servicing, repairs, and maintenance for various types of bicycles such as full suspension treks and mountain bikes. They also assist in product selection and setup, providing advice and adjustments tailored to individual needs.

Can Cookson Cycles assist with setting up a new bike?

Yes, Cookson Cycles provides personalized setup services for new bikes, including adjustments to suspension/sag according to body weight, saddle height configuration, and answering any customer queries to ensure the bike is ready for use.

Do Cookson Cycles offer shipping for online purchases?

Yes, Cookson Cycles offers reliable shipping services for online purchases, with customers noting prompt delivery and good communication throughout the process.

About Cookson Cycles

Bicycle Shops
We're an independent cycle shop located in Whitefield, Manchester just off J17 of the M60. Staffed by experienced & passionate cyclists, with a great range of knowledge. We have a great range of accessories, components and bikes from leading brands including, Trek, and Scott to suit all ages and riders. We cover all aspects of repairs, from suspension servicing to puncture repairs and offer a bike fitting service to help get the most out of your bike.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.