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Attic Self Storage Reviews

Rated 4.6 based on 546 Reviews

500 Wick Ln, Bow, London E3 2TB

Self Storage

Published on
January 8, 2024
Last updated
March 13, 2024

Reviews Summary

Attic Self Storage in East London maintains a predominantly positive reputation, as evidenced by customer testimonials praising their professionalism, friendly service, and operational efficiency. The staff, particularly Kat and Daniel, are recurrently highlighted for delivering exceptional customer experiences, underlined by their proactive engagement and courteous demeanor. The facility itself is commended for its cleanliness, organization, and implementation of modern technology, providing convenience and a sense of security to customers. The perception of value is generally high among customers who seem to appreciate the 24-hour access and the stress-reducing effect of using the storage solutions.

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What Customers Are Saying About Attic Self Storage?

Trustguide extracts key phrases from reviews about Attic Self Storage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Attic Self Storage's customers had a positive experience.

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Attic Self Storage Ratings

5

As of Based on 546 revies as of Jan 08, 2024

Attic Self Storage Score

As of Based on 546 revies as of Jan 08, 2024

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Customer Reviews

As of Mar 13, 2024, 546 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Attic Self Storage's publicly available reviews View source

Nico Teri rated Attic Self Storage 5 stars
3 weeks ago
Kat, the self storage manager, has been exceptional in ensuring a smooth and hassle free guide experience. Her professionalism and friendly demeanor make interactions enjoyable. The facility is well maintained and secure, offering peace of mind for storing my belongings. Kat's prompt assistance and willingness to go the extra mile truly set this self storage service apart. I highly appreciate her dedication to customer satisfaction and would recommend this facility to anyone in need of reliable storage solutions.
Chanice Lewis rated Attic Self Storage 5 stars
a month ago
Thank you Stephen and Attic self storage team. My move has been stressful but putting my stuff in storage has made things easier and more comfortable. The least stressful bit was thankfully working with the wonderful people at Attic self storage who made the whole process quick and painless. Couldn't have asked for a better customer service and experience. 100% would recommend to anyone who needs storage.
Nigel Golightly rated Attic Self Storage 5 stars
a month ago
Had a great experience conducted through one of the agents named Kat/Ecterina. Had my belongings in storage while I was out of the country for 9 months. Kat was diligent, professional and friendly throughout my 9 month contract. I have since moved all possessions out of storage and received my deposit back. 5 stars, thanks for the excellent service.

Frequently Asked Questions About Attic Self Storage

What are the operating hours of Attic Self Storage East London, and do they offer 24-hour access?

Attic Self Storage East London provides 24-hour access to their storage facilities, allowing customers flexibility and convenience to visit their storage units at any time.

How is the customer service experience at Attic Self Storage East London?

The customer service at Attic Self Storage is generally rated very positively, with staff members known for being professional, friendly, and supportive throughout the storage experience.

Is Attic Self Storage East London considered expensive compared to other storage options?

While many customers find the service and facilities to be of sufficient value, some feedback suggests that the pricing, such as £520 a month for an 85sq ft room, may be considered expensive, implying that it may not be the most cost-effective option for all customers.

About Attic Self Storage

Self Storage

Our Attic Self Storage East London facilities are open 24 hours a day and feature individual unit alarms on all of our East London storage units, flexible contracts with no minimum stay and 100% online check-in.We’re a living wage employer and a local business supporting local initiatives. We refund any unused rent and offer a local price match guarantee. We’ve also won awards for our dedicated customer service.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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