Asurion Tech Repair & Solutions Reviews
Rated 4.6 based on 306 Reviews
Mobile Phone Repair in Washington
3510 Connecticut Ave NW, Washington, DC 20008, United States
Published on
February 25, 2024
Last updated
July 10, 2025
Evaluating the totality of the provided customer reviews for uBreakiFix by Asurion reveals a generally positive company reputation, marked by efficient service and customer satisfaction. The swiftness of repairs is a recurrent motif, with customers often highlighting the quick turnaround of services, especially for urgent needs. Trained and cordial staff have been pivotal in fostering a favorable experience, with frequent mentions of their knowledge and helpfulness, including instances where they provided advice saving customers money. Nonetheless, a few concerns arise about the quality of parts, as highlighted in a review mentioning a non-original screen replacement, and service inconsistencies between different store locations. Incident reports of a technical mishap leading to an irreparable device have surfaced, but these seem to be anomalies rather than reflective of the typical service experience.
Many customers report same-day repairs, with a quick turnaround of just a couple of hours for services like phone screen replacements. Availability of same-day service may depend on the specific damage and device model.
While reviews generally indicate customer satisfaction with repairs, there have been occasional mentions of non-original parts being used. For those concerned about parts authenticity, it is recommended to discuss this with the staff before service.
Customer reviews frequently commend the knowledgeable and friendly staff, highlighting their willingness to provide valuable advice and transparent communication throughout the repair process. Many customers have had positive interactions with staff, building trust with the service.
At uBreakiFix by Asurion located in Washington, DC we specialize in electronics repair including: cell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in DC, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.
