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Assistive Bathing Ltd Reviews

Rated 3.9 based on 114 Reviews

Floor 2, Mercury House, Kingswood Rd, Hampton Lovett, Droitwich WR9 0QH

Plumbers Droitwich

Published on
August 20, 2025
Last updated
August 20, 2025

Reviews Summary

Overall sentiment toward Assistive Bathing is strongly positive, with customers praising the company for professionalism, high-quality work, and responsive service in bathroom renovation projects. Reviewers consistently mention staff members such as Sharon and Rachel, noting their excellent communication and support throughout the process. Several specific fitters, including Corey, Josh, Warren, and Lee, are highlighted for their skill and dedication. While a single review detailed logistical difficulties and communication issues at the outset, it still acknowledged the eventual quality of the finished work.

Common feedback includes clear and regular updates from the office team, thorough aftercare, and attention to practical needs like waste removal and tailored installations. Customers in various regions reference bespoke solutions for accessibility, prompt completion times, and respect for the home environment. Issues, when raised, typically involved delays or miscommunications, but these were either minor or eventually resolved satisfactorily.

Based on reviewer feedback, Assistive Bathing maintains a reputation for reliability and professionalism in accessible bathroom installations. Repeat testimonials and positive recognition for both individual staff and organizational process reinforce trust. For those considering bathroom adaptations, especially in the mobility sector, the company is regarded as a dependable option that delivers quality outcomes in the UK.
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What Customers Are Saying About Assistive Bathing Ltd?

dealt with efficiently and with respect

excellent service and quality

first class job

excellent job

very high quality

Fantastic communication from Rachel

the quality was first class

great job with the fitting

absolutely superb job from all concerned

Very quick service

Trustguide extracts key phrases from reviews about Assistive Bathing Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Assistive Bathing Ltd's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Assistive Bathing Ltd Ratings

5

As of Based on 114 revies as of Aug 20, 2025

Assistive Bathing Ltd Score

90%

As of Based on 114 revies as of Aug 20, 2025

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Customer Reviews

As of Aug 20, 2025, 114 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Assistive Bathing Ltd's publicly available reviews View source

rachel fleming rated Assistive Bathing Ltd 5 stars
a week ago
Brilliant company! From the very first enquiry to the finished bathroom everything was dealt with efficiently and with respect. Sharon was our point of contact throughout and answered all our questions, she checked in regularly to see if we were happy with progress and needed any help with anything. Stephen (surveyor) was great and made changes to our original plans to meet our needs and improve the general aesthetic of the bathroom. Corey, our installer, worked tirelessly to get the job done in 3 days and despite a number of difficulties and unplanned setbacks, took everything in his stride and finished the job with precision and care. I absolutely cannot fault this company and would highly recommend them.
AVANTI KUMAR rated Assistive Bathing Ltd 5 stars
a month ago
This is a follow-up review, which confirms the excellent service and quality delivered by Assistive Bathing! Unfortunately, it is a rare thing to experience this level of professionalism these days - so forgive me if I enthuse! Special mention to Sharon for providing support and advice throughout the process, and to Alan, the surveyor, who meticulously checked and explained the project beforehand, to Josh, the fitter. Josh was always on time, worked intensely and expertly, and finished our new bathroom two and a half days ahead of time. The bathroom is superb. Josh even came round to sort out a couple of minor side-issues to ensure we were happy with everything! So the after-sales promise of continued post-installation service is real. I have no hesitation in recommending Assistive Bathing to properly meet - and exceed - your bathroom needs!
Ron Fellows-Turnbull rated Assistive Bathing Ltd 5 stars
a month ago
Experiencing problems getting out of the bath at 70+ I decided to update to a walk-in type. After comparing several companies we decided on Assistive Bathing, which turned out to be a good decision. Their sales person Lauren attended our home and designed one to our requirements; their surveyor Eddie confirmed how it would be done; the fitter Lee did a first class job, even re-jigging tiles so that no gaps showed, then Frankie, in after sales, ensured we were satisfied with the work and that all debris had been removed, which it had. Throughout all personnel were considerate, professional and most helpful. I would gladly recommend Assistive Bathing for this type of work.

Frequently Asked Questions About Assistive Bathing Ltd

How does Assistive Bathing manage communication and updates during a project?

Assistive Bathing is repeatedly noted for frequent and clear communication, with office staff providing regular updates and checking in to ensure customer satisfaction throughout the bathroom installation process.

Are installations completed within the promised timeline?

Most reviews report that installations are finished on or ahead of schedule, though a few mention minor delays due to product delivery or unforeseen issues. Fitters are commended for working diligently to minimize disruption and complete work promptly.

What happens to old bathroom fittings and debris after installation?

Old fixtures and all waste are removed promptly, often on the same day as installation finishes. The company coordinates debris collection and disposal to leave the property clean and safe.

About Assistive Bathing Ltd

Plumbers
Assistive Bathing operates within the home improvement sector, specializing in the design and installation of accessible bathrooms. The company provides in-person services, working directly with clients to plan and deliver adaptations such as walk-in showers, mobility aids, and customized fixtures for improved accessibility and safety.

Day-to-day operations involve consultation, home assessments by sales and survey professionals, and installation by trained fitters. The business coordinates project management, product sourcing, timely debris removal, and post-installation support. Office staff maintain communication with clients, track project progress, and address any post-completion concerns to ensure a comprehensive service workflow.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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