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Armstrongs Reviews

Rated 4 based on 1101 Reviews

486 Bury Old Rd, Prestwich, Manchester M25 1NL

Fish & Chips | Manchester

Published on
April 28, 2024
Last updated
April 28, 2024

Reviews Summary

Evaluating the reviews for Armstrongs reveals a mixed reception in regards to their products and services. A portion of the feedback highlights a decline in quality and customer satisfaction, citing instances of hard, refried chips, bland and lukewarm food, and even gastrointestinal discomfort following a meal. Such negative experiences may imply a change in management or operational procedures, evidenced by suspicions of new ownership and inconsistent food quality. Customer service issues are also mentioned, with reports of unresponsive communication when attempting to resolve missing items from delivery orders. However, these critiques are contrasted by a number of reviews that commend the food quality, with references to delicious meals, good portion sizes, and high hygiene standards. Repeat patrons and positive word-of-mouth recommendations suggest that Armstrongs retains a loyal customer base that appreciates its offerings.
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What Customers Are Saying About Armstrongs?

Nice and tasty.. also high quality and top rate hygiene

best chippy by far, the jumbo cod is fantastic

massive portions for a cheap price

Great fish and chips

unhappy vibe from the server

Absolutely disgusting

disappointing lunch today

missing a full meal and then a side order

Food disgusting, bland and lukewarm

mushy peas are fairly bland

fish no taste and thought chips were frozen

Bad stomach all evening

Trustguide uses AI to extract key phrases from reviews about Armstrongs and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Armstrongs's customers had a positive experience.

Positive
40%
Neutral
0%
Negative
60%

Armstrongs Ratings

2

As of Based on 1101 revies as of Apr 28, 2024

Armstrongs Score

40%

As of Based on 1101 revies as of Apr 28, 2024

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Customer Reviews

As of Apr 28, 2024, 1101 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Armstrongs's publicly available reviews View source

Mussarat Ahmad rated Armstrongs 2 stars
a year ago
Bought the fish and chips today and I definitely got an unhappy vibe from the server. Firstly, she gave me my fish chips and curry without putting them in a carrier bag(I would have paid if needed be for the bag). Reached home and saw the chips were proper hard (see picture) It looks and tasted like they were refried. I’ve been buying fish and chips from Armstrong for years and have never had food this bad before. I’ve had family come from abroad and have bought fish and chips from here for them to taste. Never had this bad before. Looks like their quality have gone down.

Frequently Asked Questions About Armstrongs

Has there been a change in ownership at Armstrongs?

Some reviews speculate about new ownership due to changes in the food quality and recipes. However, we cannot confirm any ownership changes without an official statement from Armstrongs.

Does Armstrongs offer delivery services for their menu items?

Yes, customers have mentioned ordering through UberEats, indicating that Armstrongs does provide delivery services for its menu items.

Are there any recent improvements noted by the customers at Armstrongs?

While some reviews criticize certain aspects of the food, others have not identified any recent improvements. Feedback on improvements seems to vary by customer.

About Armstrongs

Fish & Chips
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.