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Agnew Chimney Engineering Ltd. Reviews

Rated 4.8 based on 17 Reviews

24 Blackhill Cres, Glasgow G23 5NF

Chimney Sweeps | Glasgow

Published on
February 28, 2024
Last updated
March 13, 2024

Reviews Summary

Analysis of the reviews of Agnew Chimney Engineering Ltd indicates a predominately favorable reputation, characterized by a series of positive customer experiences that appear to positively influence the company's standing in the eyes of its clients. A recurring theme suggests that the staff, particularly Luke, is regarded as polite, friendly, and professional, contributing to customer satisfaction. Clients commend the level of expertise demonstrated, the quality of service provided, and the efficiency in which work is completed. The attention to customer needs—such as keeping clients informed and being respectful of their homes—is repeatedly praised, showing that these are significant factors in the company's overall reputation. However, there is an isolated case of dissatisfaction due to poor communication and customer service, which should not be overlooked as it could impact the company's perception if such incidents were to become a trend.

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What Customers Are Saying About Agnew Chimney Engineering Ltd.?

Trustguide uses AI to extract key phrases from reviews about Agnew Chimney Engineering Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Agnew Chimney Engineering Ltd.'s customers had a positive experience.

Positive
Neutral
Negative

Agnew Chimney Engineering Ltd. Ratings

5

As of Based on 17 revies as of Feb 28, 2024

Agnew Chimney Engineering Ltd. Score

As of Based on 17 revies as of Feb 28, 2024

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Customer Reviews

As of Mar 13, 2024, 17 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Agnew Chimney Engineering Ltd.'s publicly available reviews View source

Penny Withers rated Agnew Chimney Engineering Ltd. 5 stars
2 months ago
From start to finish Luke was polite, efficient, friendly and helpful. He kept me informed of the work being done and fitted in with my timescale. I couldn't be more delighted with my new fireplace and fire. Excellent service thank you.
Chris White rated Agnew Chimney Engineering Ltd. 5 stars
3 months ago
From initial survey to installation Luke was very professional. Both Luke and Chris were very polite and well mannered during the 2 day installation. We're absolutly delighted with the great job done by both. Highly recommended. 5 *+
M A rated Agnew Chimney Engineering Ltd. 5 stars
3 months ago
Absolutely thrilled with our stove. Luke installed our wood burning stove in June and we are thrilled with the finished product. Luke was so professional and has incredibly high standards for his work. Can't recommend him high enough.

Frequently Asked Questions About Agnew Chimney Engineering Ltd.

What type of services can I expect from Agnew Chimney Engineering Ltd?

Agnew Chimney Engineering Ltd specializes in the installation of fireplaces, wood-burning stoves, and multi-fuel stoves. They offer comprehensive services including initial surveys, expert installation, high-quality craftsmanship, and aftercare. Professional advice and an upfront cost breakdown are also part of their services.

How does Agnew Chimney Engineering Ltd ensure customer satisfaction during installations?

The company is reported to keep the working area clean and tidy, provide detailed cost breakdowns, and maintain communication throughout the service. Their flexible scheduling and respect for the customer's property have been positively noted in feedback from past clients. These practices are designed to ensure customer satisfaction.

Is it possible to get an expert consultation for choosing the right stove or fireplace from Agnew Chimney Engineering Ltd?

Yes, expert consultation is one of the services offered by Agnew Chimney Engineering Ltd. From initial visits to installation, the team provides professional, informative service and advice, ensuring that clients can choose the appropriate products for their needs with confidence.

About Agnew Chimney Engineering Ltd.

Chimney Sweeps

Structural Chimney Construction

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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