Analysis of the reviews of Agnew Chimney Engineering Ltd indicates a predominately favorable reputation, characterized by a series of positive customer experiences that appear to positively influence the company's standing in the eyes of its clients. A recurring theme suggests that the staff, particularly Luke, is regarded as polite, friendly, and professional, contributing to customer satisfaction. Clients commend the level of expertise demonstrated, the quality of service provided, and the efficiency in which work is completed. The attention to customer needs—such as keeping clients informed and being respectful of their homes—is repeatedly praised, showing that these are significant factors in the company's overall reputation. However, there is an isolated case of dissatisfaction due to poor communication and customer service, which should not be overlooked as it could impact the company's perception if such incidents were to become a trend.
Agnew Chimney Engineering Ltd specializes in the installation of fireplaces, wood-burning stoves, and multi-fuel stoves. They offer comprehensive services including initial surveys, expert installation, high-quality craftsmanship, and aftercare. Professional advice and an upfront cost breakdown are also part of their services.
The company is reported to keep the working area clean and tidy, provide detailed cost breakdowns, and maintain communication throughout the service. Their flexible scheduling and respect for the customer's property have been positively noted in feedback from past clients. These practices are designed to ensure customer satisfaction.
Yes, expert consultation is one of the services offered by Agnew Chimney Engineering Ltd. From initial visits to installation, the team provides professional, informative service and advice, ensuring that clients can choose the appropriate products for their needs with confidence.
Structural Chimney Construction
