
Zing Health Reviews
Rated 2 based on 69 Reviews
Insurance Services in Chicago
225 W Washington St, Chicago, IL 60606, United States
Published on
July 19, 2025
Last updated
July 19, 2025
No, the OTC card provided by Zing Insurance must be used in-store at designated locations. It is not accepted for grocery pickup services, which may create challenges for members with mobility issues.
Reviews indicate that provider availability varies by region, with some areas, such as Southeastern Michigan, lacking sufficient in-network providers. Members may experience difficulty finding or accessing covered healthcare providers.
Customers and providers report long hold times and challenges reaching claim resolution through phone support. Submitting grievances and repeatedly following up may be necessary for claims, reimbursement, and appeals.