
Alpha Claims and Hire Reviews
Rated 4.8 based on 404 Reviews
Insurance Services in Birmingham
162-164 High St, Bordesley, Birmingham B12 0LD
Published on
October 9, 2025
Last updated
October 9, 2025
Incredible service!
communication was top-notch
Best pepole ever to deal with
absolutely brilliant service
very supportive team
complete accident management
Fast and responsive
gave me a like for like hire vehicle
The hire guy Redhwan gave me a 24 reg taxi
Many reviewers mention receiving a replacement car within an hour, with others noting similarly fast turnaround times. This suggests the company prioritizes prompt vehicle replacement as a core aspect of its service.
Yes, according to customer feedback, Alpha Claims and Hire allows clients to opt for their own preferred garage to carry out car repairs instead of being limited to insurance company options.
Customers report regular updates through calls, WhatsApp, and prompt responses to inquiries. Staff keep clients informed throughout the claims process, supporting transparency and ease of communication.