Get Going Travel Insurance Reviews

Overall sentiment for Get Going’s travel insurance service is largely positive, with reviewers highlighting both the swift claims process and accessible support. Several customers specifically note a seamless experience when submitting claims, citing prompt responses and fulfilment, while others frequently mention the ease of purchasing and managing policies online. However, there are isolated criticisms including perceived unhelpfulness in edge-case scenarios and dissatisfaction with specific payout policies, suggesting occasional limitations.

The most recurring themes across the reviews are value for money, clear communication, and user-friendly digital experiences. Many customers with pre-existing medical conditions appreciate the coverage options and competitive pricing. Additional mentions include courteous and responsive staff and the repeated gesture of follow-up “welcome home” emails with discounts for repeat business. Negative feedback mainly concerns claims not being honored under certain circumstances and broader skepticism about insurance industry practices.

Overall, Get Going is regarded as a convenient and affordable travel insurance provider, especially suited to customers in Europe seeking straightforward online setups and continued incentives for loyalty. Review patterns support its reputation for reliability, but also indicate that policy details should be reviewed closely for exclusions and limitations.

Get Going provides travel insurance products for individuals and families, including those with pre-existing medical conditions. The company operates within the insurance sector and offers its services directly to consumers, primarily through an online purchasing platform, with additional support available via phone.

Get Going’s operations include digital policy management, straightforward claim submission processes, and automated follow-up communication after travel. Their workflow is streamlined for online access, allowing customers to obtain quotes, purchase policies, and receive documentation electronically. Customer support is accessible by both web and phone.