BIG Warranties Reviews

What should I say about this lot ?? Excellent when you have a problem that can be repaired , once signed up, absolutely 0 contact, premiums increase as normal insurance companies, how many of us really take notice of a yearly payment, unless they contact of course. Beware ! My payment for an expensive integrated combination microwave oven started quite low, whilst you expect depreciation over so many years , I would like to draw your attention to their website today, Repair or Replace it states . Admittedly the kitchen and all appliances were fitted quite a while ago , the full kitchen cost in excess of 20 k . Micro went POP on Sunday evening, made a claim on line , engineer arrived the Monday lunchtime, nice young guy , I assisted as requested . Circuit board had blown, and he reported the fault . His advice was a worktop micro , and just block the space with a piece of wood.Inside 10 minutes BIG contacted by mail to inform me the poor thing was finished and they would would be in touch with an offer . They do not offer a replacement , they don’t even check to see if the parts are still available, your appliances needs to be scraped. Whilst I accept deterioration of an appliance, and I took the settlement they offered, even though I had checked, and the circuit board is still available , they are returning £4.00 more than they took from my account 6 weeks ago for the premium. Quite surprised this afternoon to be contacted to ask if I had anything else they insure 🥴 Maybe I should add , a replacement today will cost over £700.00 , BIG said my appliance was valued at £500.00. I accepted less than £140.00, and was told this afternoon unless I insure something else In the house, I will not be refunding a penny of this year’s premium paid a few weeks ago. They are certainly not the best insurance companies .

I'd give a zero rating if I could. Big Warranties are a total scam. Not only do they provide terrible service (try making a claim), but also try to cancel. You are given incorrect information that your account is cancelled, but they still try to charge you the next month. AVOID AVOID AVOID.