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Wedinsure Reviews

Rated 1.6 based on 35 Reviews

282 Leigh Rd, Southend-on-Sea, Leigh-on-Sea SS9 1BW

Insurance Services Leigh-on-Sea

Published on
August 12, 2025
Last updated
August 12, 2025

Reviews Summary

Overall sentiment toward WedInsure wedding insurance is predominantly negative, as expressed across multiple customer reviews. Most reviewers cite issues with denied claims, particularly during stressful life events such as sudden illness or bereavement, and mention complex policy exclusions that were not clearly communicated at purchase. There are isolated instances of positive feedback on straightforward claim processes and supportive staff, but these are rare compared to the number of dissatisfied customers.

Common feedback includes frustration over refusal to pay out claims even when customers believed events were covered under terms and conditions—including venue closures, family emergencies, or the impacts of Covid-19. Several reviewers call out the practice of passing claims to underwriters like White Horse without advance notice, and many express concerns over perceived “blanket exclusions” and policy loopholes. Only one review stands out for successfully resolved claims and responsive service.

Based on reviewer input, WedInsure holds a largely poor reputation for wedding insurance in the UK, with trust undermined by denied claims and lack of transparency. Positive experiences are outnumbered by customers who felt unsupported in difficult circumstances. While there were a few satisfied policyholders, the majority would not recommend WedInsure for wedding insurance needs.
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What Customers Are Saying About Wedinsure?

really helpful and able to move our date

straightforward, my claim was immediately transferred

Trustguide extracts key phrases from reviews about Wedinsure and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 10% of Wedinsure's customers had a positive experience.

Positive
10%
Neutral
0%
Negative
90%

Wedinsure Ratings

1

As of Based on 35 revies as of Aug 12, 2025

Wedinsure Score

10%

As of Based on 35 revies as of Aug 12, 2025

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Customer Reviews

As of Aug 12, 2025, 35 customers have reviewed this business and rated it 1.6 Star out of 5. Trustguide conducted an in-depth analysis of Wedinsure's publicly available reviews View source

Ngozi rated Wedinsure 1 stars
2 months ago
I would advise anyone getting married to avoid this insurance company if you value your money and mental health. We had an issue at our wedding which you would think would be covered by wedding insurance (and was written as being covered) car breaking down and not collecting the bride for the wedding. However they have disputed this and refuse to give any money. In fact any money we did get back had nothing to do with the insurance company. So we wasted £200+ getting insurance that didn't pay out. Strongly advise not to use this company. They also pass on your insurance to another firm without informing you - white horse who again aren't great. So save your money! Your no better with this insurance company than without it.
Liam Brophy rated Wedinsure 1 stars
6 months ago
DONT WASTE YOUR TIME & HARD EARNED MONEY WITH THEM. You'll end up dealing with the underwriter White Horse Ireland who will find every trick in the book not to pay out (Read the reviews on here, some of them are absolutely mad). For us, my Wife's grandfather passed away suddenly a couple of months away from the wedding day and they refused to pay out. We STILL believe we meet all of their T's & C's criteria for a payout. We were told that 12 weeks is "long enough to grieve", however they didn't accept our argument, that the venue was somewhere special to her grandfather and would have been completely inappropriate and would have spoilt the day and the mood. Luckily the venue (which was in France) and suppliers had some heart, decency and common sense and we got most of the money back ourselves and we rebooked elsewhere with a different insurance provider. Don't think that because your claim might be small, they'll be lenient. We only claimed for our venue deposit (£900) and they absolutely wanted nothing to do with it. I feel terribly sorry for those couples who have lost more due to Wedinsure (Read their reviews) There is a reason they are one of the cheapest. They're an absolute scam. Pay the extra money, save yourself the grief/hassle and go to someone reputable. Will be amazed if they're about in a couple of years.
Chris Reddy rated Wedinsure 1 stars
6 months ago
AVOID THIS COMPANY. 🗑 waste of time. Don't pay out claims, best man couldn't attend my wedding. I could have cancelled the whole thing and put in a big claim. Didn't and opted to go ahead without best man and just put a small claim in for items related to him but they won't pay out. Not happy. avoid. 👎 customer service. Please don't waste your money. Poor company. Cowboys. Finally I get a response to this review. Lol. Should have paid out. Do not buy insurance with them. The reviews say it all!

Frequently Asked Questions About Wedinsure

Does WedInsure wedding insurance cover cancellations due to illness or bereavement?

Many reviews indicate claims for cancellations due to unexpected illness or bereavement were denied, often referencing previous medical consultations or exclusions stated in the policy. It is important to carefully read all exclusions before purchasing.

How does WedInsure handle claims for venue closure or supplier failure?

Reviewers report mixed experiences. Some were denied claims unless the venue was in liquidation, while one cited a positive outcome for a venue that went into liquidation. The specific circumstances and policy wording heavily influence whether claims are paid.

Is it possible to change the date of my wedding on my WedInsure policy?

One reviewer reported that WedInsure was helpful and quick in changing their wedding date due to postponement. Policies may be amended for new dates, but customers should confirm any conditions or procedures directly with the company.

About Wedinsure

Insurance Services
WedInsure provides wedding insurance policies to individuals planning events such as weddings or wedding receptions. Their service is offered through a traditional insurance model, allowing customers to purchase coverage that aims to protect against financial losses arising from cancellations, supplier failures, or unforeseen circumstances related to weddings.

Policyholders purchase directly and, in the event of a claim, may interact with WedInsure as well as third-party claims administrators such as White Horse or Claims Settlement Agencies Ltd. The company processes claims through these arrangements and operates by assessing claims against policy terms and conditions before rendering a decision or payout.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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