Tidy Casa Llc

Tidy Casa Llc Reviews Summary

Cleaning Services | Phoenix, AZ

What do customers say about Tidy Casa Llc?

As of May 02, 2024, 546 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

transformed my apartment which was in need of TLC into a spotless space,

super polite to us and our kids,

Friendly and did a great job,

It was an all-around win-win,

left the place spotless,

Worth every penny,

Deedra exceeded my expectations,

tremendous job on my apartment,

friendly and extremely detail oriented,

200% satisfaction guaranteed

Unfortunately, I won’t use Tidy Casa again due to the prices

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
May 2, 2024
Last updated
May 16, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
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Customer Satisfaction Rate
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Tidy Casa Llc's customer reviews analysis

Tidy Casa's company reputation, as gleaned from recent reviews, appears very favorable. Customers frequently cite the professionalism, punctuality, and meticulousness of the cleaning staff. The transformative effect of their services on clients' living spaces is a consistent praise point, with many reviewers highlighting their satisfaction with the thoroughness and efficiency of the work done. However, pricing seems to be a point of contention for some customers, with at least one customer finding the cost-prohibitive for regular cleaning despite a satisfying experience. The recurrence of particular cleaners, such as Maria, and their positive impact on customers suggests a strong relationship-building aspect to Tidy Casa's services. The emotional responses from customers, including one moved to tears by the transformation of their home, indicate a powerful customer experience well beyond merely transactional interactions.

Positive Feedback

The positive aspects of Tidy Casa stem largely from their cleaning personnel’s proficiency, which includes timeliness, thoroughness, and friendly service. Cleaners like Maria, named in multiple reviews, as well as Marquis, Jessica, Alexa, Grace, and Deedra, receive personal commendations for their efforts, often going beyond expectations. Customers express a deep appreciation for the cleanliness and transformation of their spaces, leading to preparatory satisfaction for events and improved quality of life. The sense of trust established, especially with repeat services, underlines a reliability and comfort with the staff. Furthermore, the company’s satisfaction guarantee appears to be an appealing feature, fostering customer confidence in service quality and accountability.

Concerns and Threads

Despite many positive touchpoints, the negative feedback for Tidy Casa primarily revolves around its pricing strategy. While customers acknowledge the high quality of the cleaning services provided, the cost is perceived by some as high, particularly for ongoing, regular cleaning requirements. This perception has led at least one customer to seek more cost-effective alternatives. Furthermore, a customer mentions a sense of review fatigue, feeling overwhelmed by the requests for feedback, which may suggest an area where the company's communication strategy could be streamlined or made less intrusive.

Frequently asked questions about Tidy Casa Llc

What cleaning services does Tidy Casa offer?

Tidy Casa offers a range of cleaning services including standard cleaning, deep cleaning, and move out/move in cleaning. Their staff is known for being meticulous and thorough in their cleaning tasks.

Is Tidy Casa more expensive than other cleaning services?

Some customers find Tidy Casa's pricing to be higher compared to other services, especially for regular cleanings. However, many clients feel that the superior quality and satisfaction guarantee justify the cost.

Can I request the same cleaner for each visit?

Many customers develop a preference for certain cleaners based on their positive experiences with Tidy Casa. The company seems to endeavor to accommodate such requests, enabling the development of trust and personalized service.

Recent customer reviews and testimonials for Tidy Casa Llc

Tidy Casa Llc
Theresa Walters
2 months ago
Maria from Tidy Casa did an amazing job on my apartment! I can't speak highly enough! She transformed my apartment which was in need of TLC into a spotless space with her meticulous attention to detail and friendly demeanor. Maria's professionalism, punctuality, and outstanding cleaning skills truly exceeded my expectations. It was a pleasure having her in my home, and I highly recommend her services to anyone seeking top-notch cleaning with a smile. Thank you, Maria, for your exceptional work!
Tidy Casa Llc
Michael Allen
3 weeks ago
Marquis was great. He arrived right in his expected window, knocked out everything really well, was super polite to us and our kids. Well worth it to have such a nice clean house before a birthday party. From the kitchen tiles to floors in the living room, and the bathrooms. We're all set!
Tidy Casa Llc
Lisa Marcus
2 months ago
Jessica was great. Friendly and did a great job. My place was super clean! Highly recommend her. Five stars for Jessica!! Unfortunately, I won’t use Tidy Casa again due to the prices. My deep clean was worth it but for a regular cleaning they charge the same $250! I’ve found a trusted referral who is half the price.
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About Tidy Casa Llc

Cleaning Services
Tidy Casa is a high-quality, thorough, and hassle-free home cleaning service in Phoenix, Scottsdale, Mesa, Chandler, Tempe, and Tucson. We do everything with simple flat-rate pricing and easy online booking. We guarantee you’ll be satisfied with our work, or we’ll give you your money back! Tidy Casa is the highest-rated home cleaning and maid service in Phoenix and Tucson. Our core principles of being honest, on time, and thorough mean you’ll love the results every time. We’re so confident you’ll love it that we’re putting our money where our mouth is with a 200% happiness guarantee. No estimates, quotes, or in-house inspections are needed. Let us know how many rooms are in your home.