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The Biltmore Los Angeles Reviews

Rated 4.1 based on 6128 Reviews

506 S Grand Ave, Los Angeles, CA 90071, United States

Hotels | Los Angeles, CA

Published on
July 13, 2024
Last updated
July 13, 2024

Reviews Summary

The Biltmore Los Angeles holds a complex reputation, marked by its illustrious history and structural grandeur, juxtaposed with a modern-day customer experience that shows areas of inconsistency. While the hotel's architecture and maintenance of historical elements consistently wow guests, and the staff frequently receives praise for their professionalism, there seems to be a tangible divide between the public spaces and the private guest rooms. Many reviews indicate that the rooms themselves may not live up to the luxurious expectations set by the hotel's common areas, with complaints of outdated furnishings and maintenance issues. Additionally, while walkability is noted for daytime activities, the surrounding area's safety at night is a recurring concern. Costs, including that of parking and additional amenity fees, have also been points of contention for some guests.
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What Customers Are Saying About The Biltmore Los Angeles?

incredibly luxurious

absolutely loved staying here

meticulously maintained

stunning and historical

nothing but exceptional service

historical significance

comfortable bed

good nights rest

rooms are still stuck in that era

service and other staff were cordial

not a lot to walk to

feels unsafe to walk during nights

age, especially in the bathrooms

super outdated and creepy

overpriced, tacky, and cheap

experience yesterday was horrible

Trustguide uses AI to extract key phrases from reviews about The Biltmore Los Angeles and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Biltmore Los Angeles's customers had a positive experience.

Positive
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The Biltmore Los Angeles Ratings

4

As of Based on 6128 revies as of Jul 13, 2024

The Biltmore Los Angeles Score

As of Based on 6128 revies as of Jul 13, 2024

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Customer Reviews

As of Jul 13, 2024, 6128 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of The Biltmore Los Angeles's publicly available reviews View source

Mehran Farahmandpour rated The Biltmore Los Angeles 4 stars
a month ago
Beautiful hotel completed in 1923. This is where the Oscars were held for over a decade when it all started. Gorgeous architecture in the lobby and ballrooms. Rooms, though, are still stuck in that era! Small, not particularly well maintained, sparsely decorated, and a tiny bathroom. Service and other staff were cordial and professional but didn't get the sense they will go above and beyond. Good location but not a lot that you can, or want to, walk to. It's LA. You have to drive everywhere. Restaurant and bar are nice but nothing special.
Swats rated The Biltmore Los Angeles 4 stars
a month ago
The actual mystery is how old the building is. Its modern architecture and amenities keep it still stylish and modern. I loved its stunning architecture; it felt incredibly luxurious; from the ceilings to the carpets, the hotel had a sense of detailed richness and architectural grace. The rooms were clean, and room service was quick. The staff has been welcoming and polite And provided complimentary water bottles, which was a nice gesture. I had two different bookings during my five-day stay because I extended my visit, lol. I couldn't get enough of this place! I have no complaints about the Rooms, except the mirrors had an odd oil print design, which I found strange. One of my rooms had a partial downtown view and was slightly bigger with a mini fridge than the single bedroom. I didn't hit the pool during my stay, but I did take a stroll to check out the amenities, and they're pretty sweet. I skipped to try breakfast based on some reviews, but there are plenty of excellent dining options, shops, salons, and food trucks within walking distance. I highly recommend this hotel. It looks just as amazing in person as in most famous music videos and movies. Some areas, like the ballroom, were restricted, but overall, it was a fantastic stay. Would recommend. Rooms: Clean and the room service is quick. Safety: safety can sometimes feel a bit iffy coz of the homeless population here in downtown, but overall, it feels safer than many other cities I've visited. Night walks are not at all recommended. Walkability: Suitable for walking around. I found many cool spots to eat, shop during my free time in the evenings and mornings. Mornings were my favorite. Plus, having the metro there made it easy to visit most places. The only downside is homeless situation felt a bit sketchy sometimes. But honestly, despite that, I'd still give this area a big thumbs up for walkability. LA vibes between those buildings! Might feel unsafe to walk during nights! Food & drinks: There's this Mexican food truck that is outside the hotel in the evenings to early mornings. It's cheap and delicious. And I tried 71above, which has become my favorite place, where you can see the entire LA city. Starbucks and Pitchoun are just below the hotel from the other side of the building for morning book readings and coffee. Tbh, there are a ton of food options around here, from budget-friendly to high-end joints.
Suzie Newcome rated The Biltmore Los Angeles 4 stars
a month ago
The Biltmore is a gorgeous hotel steeped in history and connections the movie industry. We absolutely loved staying here. Our room was very comfortable and clean, the staff was incredibly helpful and friendly and the location was great. We felt safe walking around and could call Uber from the private driveway. Will definitely return!

Frequently Asked Questions About The Biltmore Los Angeles

Are the guest rooms at The Biltmore renovated and modern?

Guest reviews suggest that while the hotel's public spaces are well-maintained and reflect the building's historical significance, some guest rooms may appear outdated and not as well-maintained as one might expect from the hotel's grandiose setting.

Is it safe to walk around the hotel area, especially at night?

While the hotel is in a location considered walkable during the day with numerous dining and shopping options, some guests have expressed safety concerns regarding the surrounding area's homeless population, particularly at night.

Does the Biltmore Los Angeles charge any additional fees for amenities?

Yes, according to guest reviews, the hotel charges a nightly amenity fee that covers the use of advertised amenities such as WiFi. Guests have noted this fee sometimes comes as an unwelcome surprise upon check-in.

About The Biltmore Los Angeles

Hotels
Grand 1923 hotel with ornate public spaces, plus a spa, afternoon tea & a chic cocktail bar.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.