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TGS Insurance Agency Reviews

Rated 4.3 based on 1100 Reviews

11740 Katy Fwy suite 1000, Houston, TX 77079, United States

Insurance Services Houston

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Customer feedback for TGS Insurance Agency reveals a strongly positive sentiment, with reviewers praising the agency’s ability to simplify insurance processes and deliver substantial savings. Agents such as Julian Rodriguez, Frank, Lucas, Caleb, and J. Herrera are mentioned by name, recognized for their helpfulness, clarity, and professionalism. There is one notable instance of dissatisfaction regarding cancellation handling, but this stands as an exception among a majority of favorable experiences.

Key patterns from the reviews include the smoothness and convenience of the policy setup process, the clarity with which coverage options are explained, and competitive premium rates. Customers across regions, including Florida, note that responses are prompt and that agents often anticipate questions, leading to a sense of transparency and trust. The digital aspect of the process is highlighted as being straightforward and customer-friendly.

Overall, TGS Insurance Agency is regarded as a reliable and customer-focused provider of homeowners insurance, particularly noted for cost savings and agent competency. The agency’s reputation benefits from frequent direct referrals, successful agent interactions, and consistent delivery of value—especially in states such as Florida where insurance challenges are acute.
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What Customers Are Saying About TGS Insurance Agency?

incredibly helpful and personable

turned what I expected to be a stressful task into a really positive experience

a very pleasant process that saved me a ton of money

ended up saving me $5,000 a year

Lucas was wonderful to work with

really nice to work with

honest and efficient approach

excellent customer service

easy, fast, and most importantly non-pushy

Trustguide extracts key phrases from reviews about TGS Insurance Agency and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of TGS Insurance Agency's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

TGS Insurance Agency Ratings

5

As of Based on 1100 revies as of Jul 10, 2025

TGS Insurance Agency Score

90%

As of Based on 1100 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 1100 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of TGS Insurance Agency's publicly available reviews View source

Chris M. rated TGS Insurance Agency 5 stars
a week ago
Had an awesome experience with TGS Insurance thanks to Julian Rodriguez. He was incredibly helpful and personable—spent over an hour with me on the phone walking through everything. Not only did he help me find better coverage with a lower deductible, but the cost was also even better than what I had before. He answered all my questions, gave great tips for handling claims, and really made sure I was set up for success. It’s rare to find someone that takes the time to explain things clearly and make the process smooth. Highly recommend asking for Julian!
Cassie R rated TGS Insurance Agency 5 stars
Edited a week ago
Shopping for homeowners insurance is overwhelming. From the very beginning, TGS team made the entire process simple, clear, and stress-free. I had a lot of questions, and the representative I spoke with was patient, knowledgeable, and genuinely helpful. He took the time to explain the coverage options in a way I could easily understand and helped me choose a policy that fit both my needs and my budget. What impressed me most was how easy it was to set everything up. The process was quick, straightforward, and entirely digital, yet I always had a real person available to guide me if I needed help. Now that I have my policy in place, I feel confident knowing my home is protected. I can honestly say that TGS Insurance Agency turned what I expected to be a stressful task into a really positive experience. For any first-time or just homeowners buyers that are looking for a better coverage with a lower premium: don't stress — you're in good hands with TGS Insurance Agency.
Charles Johnson rated TGS Insurance Agency 5 stars
Edited a week ago
I had been shopping for homeowners' insurance for a while with not much luck. I received an advertisement in the mail and it looked interesting, so I checked out their website. I will tell you it was amazingly accurate when compared to the final cost of the policy. I called and spoke with Ken. He walked me through the entire process and was excellent. He anticipated many of my questions and answered the others that I brought up. Just a very pleasant process that saved me a ton of money.

Frequently Asked Questions About TGS Insurance Agency

How simple is the process of getting a homeowners insurance policy with TGS Insurance Agency?

The process is described as straightforward and efficient. Customers report fast and digital setup, clear explanations from agents, and minimal hassle when obtaining a quote or finalizing coverage.

Can TGS Insurance Agency help me save money on my insurance premium?

Many reviewers state they were able to secure lower premiums or improved coverage through TGS Insurance Agency compared to other brokers or their previous policies, often with significant cost savings.

How does TGS Insurance Agency handle policy cancellations or changes?

Most reviews do not mention issues; however, one reviewer reported difficulty with cancelling a policy, including delayed processing and unauthorized renewal. It’s recommended to confirm all cancellations directly with the agent and carrier.

About TGS Insurance Agency

Insurance Services
TGS Insurance Agency operates within the insurance sector, offering homeowners insurance policies to individual customers. The company provides its services through direct consultations, both via phone and digital channels, allowing clients to compare policy options and secure coverage tailored to their needs and budgets.

Operationally, TGS Insurance Agency connects clients with knowledgeable agents who guide them through the policy selection process, from initial quotes to finalizing coverage. These agents handle new quotes, policy reviews, and help with claims or premium questions, emphasizing clear communication and streamlined digital processes.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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